Apprentice Optician

AEG Vision; Findlay (OH); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Life/STD/LTD

Vision Service Plan

Employee Vision Discount Program

HSA/FSA

PTO

Job summary

AEG Vision in Findlay, OH seeks an Apprentice Optician to deliver exceptional service and assist patients with frame and lens selections.

You will greet customers, explain the process, dispense eyewear, and operate the point-of-sale with accuracy while maintaining eye care standards.

This role emphasizes team collaboration, adaptability to new technology, and commitment to patient experience.

Qualifications

• High school graduate or equivalent.
• Part of a sanctioned Optician Apprenticeship Program within a licensed state.
• Strong customer service skills: communicator, listener and team builder.
• Knowledge of current optical theory and merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Sales and service skills.
• Familiarity with POS, computers and calculators.
• Embrace new technology and change.

Responsibilities

• Greet the patient and explain the process clearly.
• Assist patients in selecting frames and lenses for lifestyle and budget.
• Dispense eyewear and ensure patient needs are met.
• Operate POS and handle payments accurately and securely.
• Provide technical guidance and support to colleagues.

Skills

Customer service

Communication

Teamwork

Sales

Optical theory

Merchandise knowledge

Math

Education

High school diploma

Optician Apprenticeship Program

Tools

POS systems

Calculators

Job description

Description

The Apprentice Optician creates exceptional value in the lives of patients by delivering exceptional service.

• Conveys a commitment to providing unsurpassed Patient Experience by performing the following Sales and Service Process steps:
• Greeting the Patient
• Explaining the Process in a transparent way
• Merchandise Selection
• Solve visual problems or challenges for customers
• Tendering
• Dispensing
• Assists the patient in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs. Suggests improvements and recommends solutions to problems. Assists other employees with difficult and complex areas of customer product needs and prescriptions
• Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at causes; strives to develop long-term solutions to problems
• Shows patience and courtesy with patients; tracks down answers to unfamiliar questions or products
• Ensures finished eyewear optical standards and customer requirements/requests
• Takes personal ownership to achieve personal and practice results
• Serves as a role model for development and a technical resource for all
• Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail
• Accurately operates the Point of Sale, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions

Qualifications

• High school graduate or equivalent
• Part of a sanctioned Optician Apprenticeship Program within a licensed state
• Strong customer service skills: communicator, listener and team builder
• Knowledge of current optical theory and merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Sales and service skills
• Familiarity with POS, computers and calculators
• Embrace new technology and change

Benefits

• 401(k) with Match
• Medical/Dental/Life/STD/LTD
• Vision Service Plan
• Employee Vision Discount Program
• HSA/FSA
• PTO