Optician

Familyeyephysicians; Orland Park (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A healthcare provider in Orland Park is seeking an Optician to assist patients in selecting eyewear and contact lenses. The role involves guiding customers through the selection process, operating lensometers, and managing inventory. Ideal candidates should have excellent customer service skills and experience in fitting glasses and contacts. Responsibilities also include educating patients on eyewear options and achieving sales goals while maintaining a welcoming environment.

Qualifications

• Experience with fitting and selection of both contact lenses and glasses.
• Ability to operate lensometers and other equipment.
• Demonstrated ability to work with patients of all ages.

Responsibilities

• Guide customers through the frame or contact selection process.
• Operate manual lensometer and other tools to achieve proper fittings.
• Educate patients about eyewear and contact lens options.
• Manage inventory of frames and contact lenses.
• Achieve sales goals and quotas.

Skills

Customer service

Sales skills

Attention to detail

Interpersonal skills

Tools

Lensometer

Job description

Job Title: Optician
Department: Optical
Reports to: Optical Manager

Guide customers through the frame or contact selection process

Operate manual lensometer and other tools to achieve proper fittings for patients

Educate patient about eyewear and contact lens options

Reviews eye glass prescriptions and orders based on medical chart and processes orders accordingly

Performs eyeglass frame adjustments and repairs. Includes proper alignment of frame,

comfortable fit, functional vision and instructions on proper wear and care of eyeglasses

Provide honest but compassionate feedback about aesthetic choices in frames

Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences

Perform administrative tasks, such as answering phones and monitoring inventory

Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety

Designs and arranges product displays and creates a welcoming patient environment

Achieve sales goals and quotas as determined by Executive team while attending to patients' specific needs and desires

Educates staff and providers about eyewear and contact lens options, and new product developments

Skills/Abilities

Must be willing to travel from our Orland Park location to our Oak Lawn location.

Experience with fitting and selection of both contact lenses and glasses

Ability to operate lensometers and other equipment

Excellent customer service and sales skills;Demonstrated ability to work with patients of all ages.

Strong organization with attention to detail.

Excellent interpersonal skills and ability to communicate clearly and effectively with patients,