Optician

Midwest-Eye-Consultants; Fort Wayne (IN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Midwest-Eye-Consultants is seeking an Optician to counsel patients through eyewear selection, educate on lens options, and help ensure top vision outcomes. The role emphasizes creating a pleasant shopping experience with stylish eyewear while maintaining administrative tasks.

The position involves calculating co-pays, reviewing insurance eligibility, and processing orders for the optical lab. A supportive clinical team and a patient-friendly environment are provided.

Qualifications

• Customer-focused professional service experience.
• Ability to explain lens options and frame styling.
• Experience handling insurance co-pays and order entry.

Responsibilities

• Assist patients in selecting spectacles and educate on quality choices and lens options.
• Calculate insurance co-pays based on eligibility.
• Enter orders accurately and monitor status for timely delivery.
• Notify patients and schedule dispensing of eyewear.
• Follow up with patients on adaptation to eyewear and contacts.

Skills

Customer service

Eyewear knowledge

Insurance billing

Sales & styling

Education

High School or better

Job description

POSITION SUMMARY: Anoptician is an eye care professional that counsels patients through the eyewear selection process, educating patients on doctor recommendations that will give them the best possible vision. The optician not only advises patients on the best lens options for their prescription but also creates a fun shopping environment through the selection of fashionable eyewear. The ability to communicate and provide superior customer service that fosters long-lasting relationships is an important skill required for this position. This position utilizes creative design skills in the creation and maintenance of displays of optical merchandise and inventory within the optical area. This position also utilizes strong administrative skills in completing tasks such as calculating co-pays, reviewing insurance eligibility, and preparing work orders for the optical lab.

WHAT WE OFFER:

Starting wage $15-$17 an hour based on previous experience

6.5 paid holidays per year + 2 floating holidays

Approximately 8 days of PTO within first year

Full slate of benefits to include health, dental, vision, and 401k

Growth and wage increase available through company paid certification program

ESSENTIAL RESPONSIBILITIES:

Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.

Calculate insurance co-pay based on insurance eligibility.

Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.

Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.

Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.

Perform spectacle adjustments and repairs when necessary.

Troubleshoot patientconcerns with eyewear when necessary.

Educate patients on the care of prescribed eyewear.

Maintain inventory pertaining to all aspects ofthe optical retail area, including lab supplies. Report inventory as required.

Maintain displays of optical merchandise.

Monitor patient flow throughout appointment, properly communicating delays to other departments.

Perform other duties and assume various responsibilities as determined by the doctor and practice leadership.

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.

Work Environment: Professional medical office environment.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.