Experienced Optician - Part Time Available!

Bridgeview Eye Partners; Akron (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Hourly wage

Holidays

PTO

Vision & 401(k)

Certification program

Job summary

Bridgeview Eye Partners is seeking an optician to counsel patients in eyewear selection and frame styling while providing top‑notch customer service in a medical office setting.

The role involves calculating insurance co‑pays, entering spectacle orders, and coordinating timely delivery from the optical lab. Strong communication and administrative skills are essential for success.

Qualifications

• Assist patients in selecting spectacles and educate on lens options.
• Calculate and verify insurance co-pays based on eligibility.
• Enter orders accurately and monitor status for timely delivery.
• Educate patients on eyewear care and frame styling.
• Maintain inventory and displays in optical area.

Responsibilities

• Assist patients in selecting spectacles and educate on lens options.
• Calculate insurance co-pay based on eligibility.
• Enter spectacle orders and monitor status for timely delivery.
• Notify patients and schedule dispensing of eyewear.
• Follow up with patients on adaptation to eyewear and contacts.
• Perform adjustments and repairs as needed.
• Troubleshoot eyewear concerns and educate on care.
• Maintain optical inventory and displays.
• Communicate delays in patient flow to other departments.

Skills

Eyewear selection

Insurance eligibility

Customer service

Order entry

Inventory management

Job description

POSITION SUMMARY: An optician is an eye care professional that counsels patients through the eyewear selection process, educating patients on doctor recommendations that will give them the best possible vision. The optician not only advises patients on the best lens options for their prescription but also creates a fun shopping environment through the selection of fashionable eyewear. The ability to communicate and provide superior customer service that fosters long‑lasting relationships is an important skill required for this position. This position utilizes creative design skills in the creation and maintenance of displays of optical merchandise and inventory within the optical area. This position also utilizes strong administrative skills in completing tasks such as calculating co‑pays, reviewing insurance eligibility, and preparing work orders for the optical lab.

What We Offer

• Hourly wage based on experience
• Holidays
• PTO
• Vision & 401(k) - Even for Part-Time!
• Growth and wage increase through company paid certification program

Essential Responsibilities

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co‑pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow‑up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA Guidelines)

• Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.
• Work Environment: Professional medical office environment.