Eyewear Consultant - Optician - Full Time

Midwest-Eye-Consultants; Granger (IN); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

401k

Paid holidays & PTO

Certification program for wage growth

Job summary

Midwest-Eye-Consultants is seeking an Eyewear Consultant/Optician for a full-time, on-site role in Granger, IN. You will guide patients through eyewear selections, educate on lens options, and ensure accurate orders and timely delivery.

This position emphasizes customer service and professional presentation in a retail optical setting. The ideal candidate has a high school diploma, sales or retail experience, and possibly medical office experience.

Qualifications

• High school diploma, or equivalent, required.
• Sales or retail experience preferred.
• Medical office experience preferred.

Responsibilities

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co-pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patient concerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.

Skills

Superior customer service

Communication skills

Retail sales experience

Administrative skills

Education

High school diploma

Job description

Eyewear Consultant - Optician - Full Time

Job Category: Optical

Requisition Number: EYEWE005458

• Posted : July 22, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

POSITION SUMMARY: Anoptician is an eye care professional that counsels patients through the eyewear selection process, educating patients on doctor recommendations that will give them the best possible vision. The optician not only advises patients on the best lens options for their prescription but also creates a fun shopping environment through the selection of fashionable eyewear. The ability to communicate and provide superior customer service that fosters long-lasting relationships is an important skill required for this position. This position utilizes creative design skills in the creation and maintenance of displays of optical merchandise and inventory within the optical area. This position also utilizes strong administrative skills in completing tasks such as calculating co-pays, reviewing insurance eligibility, and preparing work orders for the optical lab.

WHAT WE OFFER:

• Starting wage of $16.00 - $17.00 per hour based on previous experience
• 6.5 paid holidays per year + 2 Floating Holidays
• Approximately 10 days of PTO within first year
• Medical, Dental, & Vision Benefits + 401k
• Wage increase opportunity through company-paid certification program

ESSENTIAL RESPONSIBILITIES:

• Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
• Calculate insurance co-pay based on insurance eligibility.
• Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
• Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
• Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
• Perform spectacle adjustments and repairs when necessary.
• Troubleshoot patientconcerns with eyewear when necessary.
• Educate patients on the care of prescribed eyewear.
• Maintain inventory pertaining to all aspects ofthe optical retail area, including lab supplies. Report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow throughout appointment, properly communicating delays to other departments.

REQUIRED EDUCATION & EXPERIENCE:

• High school diploma, or equivalent, required.
• Sales or retail experience preferred.
• Medical office experience preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead.

Work Environment: Professional medical office environment.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.