Optical Technician Optical Outlets · Tampa, FL

QuickCruit; Tampa (FL); Hybrid; USD 32,000 - 46,000; Full time

Job summary

QuickCruit in Tampa, FL is seeking an Optical Lab Technician to support daily lab operations, production, and patient orders.

Under supervision, you will handle lens orders, coordinate with labs, manage shipments, and assist with stocking, quality checks, and safety compliance. This role requires 1–2 years of related experience and strong communication skills in a fast-paced setting.

Qualifications

• One to two years of relative experience.
• Experience working in a fast-paced environment.
• Ability to meet department standards for productivity and quality.
• Ability to communicate at a level necessary to accomplish the above.

Responsibilities

• Under direct supervision, perform a variety of tasks related to daily optical lab operations, production, and patient orders.
• Offer exceptional customer service by proactively communicating in a timely manner; calls patients or vendors to communicate delays/issues with lens orders.
• Order lenses and frames from appropriate lab or vendor based on vision plan.
• Perform shipping functions including efficiently working with time-sensitive shipments and maintaining records.
• Unpack and sort inbound frames and lenses to appropriate in-house trays or ships to various external labs as necessary.
• Routinely check products on order for delays or back orders and communicates and resolves order issues.
• Inventory control functions including stocking lenses, sorting and distributing trays, pulling lenses, and cosmetic inspection and restocking as needed.
• Assist with ordering lab supplies, working with vendors for all consumables; troubleshoots issues/problems, and creating lenses for glasses.
• Assist in efficiently moving work through the department.
• Maintain company safety standards.
• Maintain a clean workstation.
• Assist and cooperate with other departments.
• Ensure understanding and adherence to quality management and safety requirements, systems, and procedures.
• Experience working in a fast-paced environment.
• One to two years of relative experience.
• Ability to meet department standards for productivity and quality.
• Ability to communicate at a level necessary to accomplish the above…

Skills

Customer service

Communication

Detail orientation

Teamwork

Job description

• Under direct supervision, perform a variety of tasks related to daily optical lab operations, production, and patient orders.
• Offer exceptional customer service by proactively communicating in a timely manner; calls patients or vendors to communicate delays/issues with lens orders
• Order lenses and frames from appropriate lab or vendor based on vision plan
• Perform shipping functions including efficiently working with time-sensitive shipments and maintaining records
• Unpack and sort inbound frames and lenses to appropriate in-house trays or ships to various external labs as necessary
• Routinely check products on order for delays or back orders and communicates and resolves order issues
• Inventory control functions including assisting with stocking lenses, sorting and distributing trays, pulling lenses, and performing cosmetic inspection and restocking as needed
• Assist with ordering lab supplies, working with vendors for all consumables; troubleshoots issues/problems, and creating lenses for glasses
• Assist in efficiently moving work through the department
• Maintain company safety standards
• Maintain a clean workstation
• Assist and cooperate with other departments
• Ensure understanding and adherence to quality management and safety requirements, systems, and procedures
• Experience working in a fast-paced environment
• One to two years of relative experience
• Ability to meet department standards for productivity and quality
• Ability to communicate at a level necessary to accomplish the above…