Optical Technician: Frame Fitting & Patient Experience

Clarkson Eyecare; Virginia Beach (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading optical care provider in Virginia Beach is seeking an Optical Technician to enhance patient experience while maximizing sales. This role involves assisting patients in selecting frames, dispensing glasses and contact lenses, and performing precise measurements. Ideal candidates will have customer service experience, preferably in a medical setting, and a high school diploma or GED. Proficiency in Microsoft applications and strong interpersonal skills are desired. Join a dedicated team supporting patient needs in a dynamic healthcare environment.

Qualifications

• 1+ years of customer service experience, preferably in a medical office.
• Must be able to provide proof of identity and right to work in the U.S.
• Favorable background check results required.

Responsibilities

• Deliver the Total Patient Experience to build strong patient relationships.
• Identify and meet patient needs through effective sales techniques.
• Assist patients in selecting frames and lenses.

Skills

Customer interaction

Optical dispensing

Measurement collection

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

A leading optical care provider in Virginia Beach is seeking an Optical Technician to enhance patient experience while maximizing sales. This role involves assisting patients in selecting frames, dispensing glasses and contact lenses, and performing precise measurements. Ideal candidates will have customer service experience, preferably in a medical setting, and a high school diploma or GED. Proficiency in Microsoft applications and strong interpersonal skills are desired. Join a dedicated team supporting patient needs in a dynamic healthcare environment.