Optical Technician – Entry-Level Eye Care Career

US Eye; Bluffton (SC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(K) Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Pet Insurance

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

Job summary

US Eye in Bluffton, SC is seeking an Optical Technician to join a high-end optical retail environment within a physician-led eye care network. The role blends retail and medical device familiarity; detail oriented, able to multi-task, and strong customer service are essential.

You will assist patients, take orders for contact lenses, learning the lensometer, navigate benefits and communicate patient needs to Opticians. We offer full-time hours, training, and a benefits package.

Qualifications

• Excellent customer service and listening skills to address patient needs.
• Strong communication both with patients and team members.
• Willingness to learn and grow in optical technology and retail.

Responsibilities

• Listen and address patient needs according to company standards.
• Answer phones and relay patient needs to Opticians and Optical Technicians.
• Take orders for contact lenses and create encounters; order lenses from ABB or suppliers.
• Navigate insurance websites to explain benefits and costs to patients.
• Sell and create encounters for accessories.
• Learn and use the lensometer.
• Oversee frame inventory.
• Follow oral and written instructions; maintain confidentiality.
• Multi-task in a fast-paced environment to meet deadlines.

Skills

Customer service

Excellent communication

Education

High school diploma or equivalent

Tools

Lensometer

Job description

US Eye in Bluffton, SC is seeking an Optical Technician to join a high-end optical retail environment within a physician-led eye care network. The role blends retail and medical device familiarity; detail oriented, able to multi-task, and strong customer service are essential.

You will assist patients, take orders for contact lenses, learning the lensometer, navigate benefits and communicate patient needs to Opticians. We offer full-time hours, training, and a benefits package.