Optical Technician

Workforce Solutions for Tarrant County; Fort Worth (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking skilled optical technicians to provide exceptional service in fitting eyeglasses. In this role, you will evaluate prescriptions, recommend suitable lenses and frames, and assist patients in selecting eyewear that meets their unique needs. You'll also be responsible for maintaining records, managing inventory, and performing adjustments to ensure a perfect fit. This position offers a chance to make a significant impact on patients' lives by enhancing their vision and comfort. If you have a passion for eye care and customer service, this opportunity is perfect for you.

Qualifications

• Extensive training required to perform optical technician responsibilities.
• Skills in selling and adjusting eyewear are essential.

Responsibilities

• Evaluate and recommend lenses and frames based on patient needs.
• Measure pupillary distance and adjust frames for a proper fit.
• Maintain electronic records and process customer payments.

Skills

Selling optical products

Understanding professional boundaries

Tools

Lensometer

Finishing lab equipment

Industry software program

Job description

Optical technicians help fit people with eyeglasses, following the prescriptions given by their optometrist or ophthalmologist. They consider a person's facial features, occupation, and hobbies to assist them in choosing the best eyeglass frames, lenses, and lens coatings to fit their needs. When the glasses are made, they reshape the frames to fit a patient's face. Optical Technicians also repair and adjust frames. Additionally, they instruct patients on the proper use and care of their glasses. Duties can also include performing administrative duties, such as keeping records of payments, inventory, sales, and work orders.

Upon completion of extensive training, applicants should be able to perform the skills for the responsibilities listed below.

Job Responsibilities:

• Establish rapport with the patient.
• Evaluate prescriptions in conjunction with patients’ needs.
• Recommend specific lenses, lens coatings, and frames to suit the patient's vocational needs and visual requirements.
• Sell goods (spectacles, sunglasses) and other eye products.
• Assist patients in selecting frames and ensure frames coordinate with facial and eye measurements and written optical prescriptions.
• Measure the patient’s pupillary distance, optical center, and multifocal heights using appropriate devices.
• Heat, shape, or bend plastic or metal frames to adjust frames to fit the patient, using appropriate tools and devices.
• Determine the patient’s current lens prescription using a lensometer.
• Set up and operate equipment for blocking, tracing, and edging prescription lenses (finishing lab equipment).
• Mount, secure, and align finished lenses in frames using tools.
• Assemble eyeglass frames (nose pads, temples) using tools.
• Maintain electronic records with the industry software program of patients’ prescriptions, lab orders, and payments.
• Instruct patients on how to wear and care for eyewear.
• Evaluate and compare prescriptions of new and old eyewear.
• Prepare lab orders for ordering uncut and progressive lenses.
• Order and purchase inventory, frames, and stock lenses.
• Repair damaged frames (i.e. restring rimless frames).
• Demonstrate product performance, applicability, Pros, and Cons.
• Track inventory, sales, and reorders of top sellers.
• Understand ophthalmic diagnosis and procedure coding.
• Frame board management: arrange and maintain displays.
• Process customer payments. Maintain price and product lists.
• Determine patient eligibility and understand vision benefits.
• Reinforce eye care orientation to contact Quality Control: verify and final inspect finished lenses according to ANSI standards.
• Cut lenses for eyeglasses: Shape and cut lenses to fit into frames for eyeglasses, according to prescriptions or specifications.
• Conduct repair activities on eyewear: calibration, alignment, adjustments or replacement of frames, lenses, and other parts.
• Order optical supplies: Order optical equipment and materials, paying attention to the price, quality, and suitability of the supplies.

Qualifications/Skills:

• Sell optical products, i.e., glasses, sunglasses, other eye-related products, according to customer’s needs.
• Work within professional and legal boundaries, understand conduct oneself in a professional and ethical manner.