Optical Supervisor

EyeCare Partners; Maryville (AL); On-site; USD 60,174,000 - 71,635,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401k with employer match

Monthly incentive programs

Employee purchase program

Certification reimbursements

Job summary

EyeCare Partners is seeking an Optical Supervisor to oversee the day-to-day operations of the optical and contact lens department. You will ensure policies and procedures are followed, manage financials, insurance tasks, and personnel matters to maintain care quality.

The role emphasizes leadership, staff development, and coordination of patient services, with responsibilities spanning scheduling, reports, and training while supporting a high-performing team across multiple locations.

Qualifications

• High School Diploma or GED required; some college preferred.
• Optical and contact lens experience preferred.
• Two years supervisory experience preferred.
• Computer skills and good oral communication required.
• Strong leadership background.

Responsibilities

• Oversee day-to-day operations of the optical and contact lens department.
• Provide leadership, guidance, and expertise to all staff.
• Document annual evaluations through quarterly discussions with each employee.
• Hire, terminate, and assign staff as needed.
• Orient new employees and ensure on-the-job training.
• Communicate organization activities to staff and maintain high-performance standards.
• Manage scheduling, payroll, and insurance administration processes.
• Maximize insurance submissions and coordinate daily/weekly reports.
• Attend trainings and lead staff meetings.

Skills

Leadership

Computer skills

Education

High School Diploma or GED

Some college preferred

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Company: Quantum Vision Centers
Job Title: Optical Supervisor
Department: Ophthalmology
Supervisor Title: Clinic Manager

Location: This position will float to Maryville, Swansea, and Centralia as needed

Pay: Starting $21/hr can go higher DOE

Job Summary

An Optical Supervisor is responsible for overseeing the day-to-day operational functions for their assigned optical and contact lens department, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner; performing financial oversight, office and, insurance administration, and personnel management duties.

Essential Responsibilities

• Performs necessary tasks for good patient care and assisting the Doctor(s) in the operation of the optical department.
• Provides leadership, guidance, and expertise to all staff members.
• Conducts quarterly discussions with each employee to document on the Annual Evaluation.
• Holds staff accountable for performance expectations.
• Provides input on hiring, termination and job assignments of staff.
• Orientates new employees to the office and insures they receive on-the-job training in their assigned position.
• Effectively communicates organization activities to the entire staff.
• Establishes a high-performance team that is efficient, knowledgeable, service-oriented, sharing responsibility for attaining the goals of the practice.
• Implements all operational systems including: Employee Manual, Scheduling and Telephone System.
• Processes and coordinates patient/insurance collections.
• Procedure titled, "processing daily and weekly reports", to ensure all reports are ran, reviewed and action taken when necessary.
• Ensures insurance verification process is completed.
• Maximizes electronic claim submissions to insurance companies.
• Prepares for secondary insurance submissions.
• Organizes, provides agenda and holds monthly staff meetings.
• Attends company training events to include quarterly Supervisory Training.
• Performs other duties as required.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Education and/or Experience

• High School Diploma or General Education Degree (GED) required; some college preferred
• Optical and contact lens experience preferred
• Prefer two years of Supervisory experience
• Computer skills and good oral communication required
• Strong leadership background

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!