Optical Supervisor

Quantum Vision Centers; Maryville (IL); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off (PTO)

401k

Incentive programs

Employee purchase program

Job summary

Quantum Vision Centers is seeking an Optical Supervisor to oversee the daily operations of the optical and contact lens department. You will ensure adherence to office policies, perform financial oversight, insurance administration, and lead staff to deliver high quality patient care.

The role requires strong leadership, supervisory experience, and the ability to coordinate with doctors and staff. Travel to Maryville, Swansea, and Centralia as needed; starting pay is $21 per hour and can go

Qualifications

• High School Diploma or GED required; some college preferred.
• Optical and contact lens experience preferred; supervisory experience valued.
• Computer skills and good oral communication required.

Responsibilities

• Oversee day-to-day operations of the optical and contact lens department.
• Lead staff, conduct evaluations, and manage performance expectations.
• Coordinate hiring decisions and onboarding for new staff.
• Ensure insurance verification, claims processing, and financial oversight.
• Maintain adherence to office policies and drive high-quality patient care.

Skills

Supervisory experience

Leadership

Staff management

Communication

Customer service

Technology literacy

Education

High School Diploma or GED

Some college

Tools

Microsoft Office

Job description

Company: Quantum Vision Centers
Job Title: Optical Supervisor
Department: Ophthalmology
Supervisor Title: Clinic Manager
Location: This position will float to Maryville, Swansea, and Centralia as needed
Pay: Starting $21/hr can go higher DOE

Job Summary

An optical Supervisor is responsible for overseeing the day-to-day operational functions for their assigned optical and contact lens department, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner; performing financial oversight, office and, insurance administration, and personnel management duties.

Essential Responsibilities

• Performs necessary tasks for good patient care and assisting the Doctor(s) in the operation of the optical department.
• Provides leadership, guidance, and expertise to all staff members.
• Conducts quarterly discussions with each employee to document on the Annual Evaluation.
• Holds staff accountable for performance expectations.
• Provides input on hiring, termination and job assignments of staff.
• Orientates new employees to the office and insures they receive on-the-job training in their assigned position.
• Effectively communicates organization activities to the entire staff.
• Establishes a high-performance team that is efficient, knowledgeable, service-oriented, sharing responsibility for attaining the goals of the practice.
• Implements all operational systems including: Employee Manual, Scheduling and Telephone System.
• Processes and coordinates patient/insurance collections.
• Procedure titled, "processing daily and weekly reports", to ensure all reports are ran, reviewed and action taken when necessary.
• Ensures insurance verification process is completed.
• Maximizes electronic claim submissions to insurance companies.
• Prepares for secondary insurance submissions.
• Organizes, provides agenda and holds monthly staff meetings.
• Attends company training events to include quarterly Supervisory Training.
• Performs other duties as required.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Education and/or Experience

• High School Diploma or General Education Degree (GED) required; some college preferred
• Optical and contact lens experience preferred
• Prefer two years of Supervisory experience
• Computer skills and good oral communication required
• Strong leadership background

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We offer health/dental/vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, monthly incentive programs, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!