Optical Sales Associate - Malibu

Brobston Group LLC; Malibu (CA); On-site; USD 35,000 - 60,000; Full time

Job summary

Brobston Group LLC in Malibu, CA, is seeking a luxury eyewear retail associate dedicated to delivering exceptional customer service and personalized recommendations. You will build lasting client relationships, maintain deep product knowledge, and help clients select frames and lenses that fit their style and needs.

Responsibilities include meeting sales targets, upselling, and ensuring a seamless omnichannel experience across online and in-store channels.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of retail sales experience, luxury or eyewear preferred.
• Excellent communication and interpersonal skills with a track record of meeting sales targets.
• Flexible hours including evenings, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service and create memorable shopping experiences for clients.
• Maintain up-to-date product knowledge; attend training as required.
• Meet and exceed sales targets through upselling and cross-selling.
• Provide omnichannel support between online and in-store platforms.
• Perform minor adjustments and repairs and keep the sales floor organized.
• Adhere to brand policies and assist with duties assigned by management.

Skills

Communication skills

Interpersonal skills

Sales-oriented

Education

High school diploma or equivalent

Tools

POS system

Job description

Summary

Provide exceptional customer service and personalized eyewear recommendations in a luxury retail boutique. Build and maintain client relationships while demonstrating in-depth product knowledge and optical features. Consistently work to achieve and exceed daily, weekly, and monthly sales targets.

Responsibilities

• Deliver outstanding customer service and create memorable shopping experiences for clients.
• Maintain up-to-date product and brand knowledge; attend training as required.
• Meet and exceed sales targets through upselling and cross-selling.
• Provide omnichannel support to ensure seamless service between online and in-store platforms.
• Perform minor adjustments and repairs and maintain an organized, visually appealing sales floor and back-of-house.
• Adhere to brand policies and assist with miscellaneous duties assigned by management.

Requirements

• High school diploma or equivalent.
• Minimum 2 years of retail sales experience; luxury retail or eyewear experience preferred.
• Excellent communication and interpersonal skills with a track record of meeting sales targets.
• Ability to work flexible hours including evenings, weekends, and holidays; punctual and reliable.
• Ability to stand for extended periods and lift up to 25 pounds.
• Experience operating a POS system preferred.