Optical Retail Team Lead

SVS Vision, Inc.; Gaylord (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading optical services company in Gaylord, MI is seeking an individual to assist the Retail Office Manager with daily store operations. Responsibilities include hiring, training, and leading the store team, ensuring excellent customer service, and handling various store functions. Candidates must have a high school diploma and supervisory experience, with a strong commitment to customer satisfaction. This position offers a full-time contract with requirements for ABO/SVS certification within one year.

Qualifications

• ABO/SVS Certification required within 12 months of hire/promotion.
• High School Graduate or equivalent.
• Supervisory experience with strong customer service focus.

Responsibilities

• Assist with hiring and training store team.
• Lead team in Retail Office Manager’s absence.
• Provide excellent customer service in all interactions.

Skills

Customer service focus

Supervisory experience

Analytical skills

Organizational skills

Motivational skills

Education

High School Graduate or equivalent

ABO/SVS Certification (required within 12 months)

Tools

Microsoft Office Suite

Job description

A leading optical services company in Gaylord, MI is seeking an individual to assist the Retail Office Manager with daily store operations. Responsibilities include hiring, training, and leading the store team, ensuring excellent customer service, and handling various store functions. Candidates must have a high school diploma and supervisory experience, with a strong commitment to customer satisfaction. This position offers a full-time contract with requirements for ABO/SVS certification within one year.