Optical Retail Specialist - Help People See Better

Eyemart Express; Santa Fe (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Job summary

Eyemart Express in Santa Fe, NM is seeking an Optical Retail Sales Associate for a full-time role. You will guide patients in selecting eyeglass frames, lenses, and coatings, ensure accurate measurements for our lab, and provide personalized care when dispensing glasses to patients.

Responsibilities include exceptional customer service, staying informed about promotions, processing payments and refunds, and maintaining up-to-date product knowledge to assist patients effectively.

Qualifications

• Excellent communication skills, both verbal and written.
• Experience in optical retail or customer service is beneficial.
• Ability to guide patients in selecting frames, lenses, and coatings.

Responsibilities

• Provide exceptional customer service and accurately meet patient needs.
• Process payments and refunds using the POS system.
• Take measurements, prepare work orders, and inspect final products for accuracy.
• Educate patients on eyeglass care and help with insurance claims.

Skills

Customer service

Optical retail

Communication

Sales

Education

High School Diploma or GED

Tools

Point of Sale (POS)

Job description

Eyemart Express in Santa Fe, NM is seeking an Optical Retail Sales Associate for a full-time role. You will guide patients in selecting eyeglass frames, lenses, and coatings, ensure accurate measurements for our lab, and provide personalized care when dispensing glasses to patients.

Responsibilities include exceptional customer service, staying informed about promotions, processing payments and refunds, and maintaining up-to-date product knowledge to assist patients effectively.