Optical Retail Sales Associate FT Santa Fe, NM #206

Eyemart Express; Santa Fe (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Job summary

Eyemart Express in Santa Fe, NM is seeking an Optical Retail Sales Associate for a full-time role. You will guide patients in selecting eyeglass frames, lenses, and coatings, ensure accurate measurements for our lab, and provide personalized care when dispensing glasses to patients.

Responsibilities include exceptional customer service, staying informed about promotions, processing payments and refunds, and maintaining up-to-date product knowledge to assist patients effectively.

Qualifications

• Excellent communication skills, both verbal and written.
• Experience in optical retail or customer service is beneficial.
• Ability to guide patients in selecting frames, lenses, and coatings.

Responsibilities

• Provide exceptional customer service and accurately meet patient needs.
• Process payments and refunds using the POS system.
• Take measurements, prepare work orders, and inspect final products for accuracy.
• Educate patients on eyeglass care and help with insurance claims.

Skills

Customer service

Optical retail

Communication

Sales

Education

High School Diploma or GED

Tools

Point of Sale (POS)

Job description

Career Opportunities with Eyemart Express

A great place to work.

Current job opportunities are posted here as they become available.

Optical Retail Sales Associate FT Santa Fe, NM #206

Optical Retail Sales Associate Full Time

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We’re not like everyone else, with local labs in stores, eye exams and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation’s top optical retailers and get to improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

As a Retail Associate, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You'll ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses to patients.

Responsibilities

Provide Exceptional Customer Service: Use your optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction

Stay informed about sales, promotions, and company policies

Process payments and refunds using our Point of Sale system

Educate patients on eyeglass care

Process insurance claims

Maintain up-to-date product knowledge

Create and manage patient files with confidentiality in mind

Take necessary measurements, prepare work orders, and inspect final products for accuracy

Adjust and repair frames as needed

Price, stock, and organize merchandise

Requirements

High School Diploma or GED

Optical industry experience is a plus!

Excellent communication skills, both verbal and written

Health Insurance

Vision Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, Eyemart Express is where your career takes off.

This posting provides an overview of the role. A full job description will be provided upon hire.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.