Optical Retail Sales Pro — Help People See Clearly

Eyemart Express; Billings (MT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Job summary

Eyemart Express in the United States is seeking an Optical Retail Sales Associate to join our full-time team. You will deliver exceptional customer service, leverage optical knowledge, and help patients with prescriptions, purchases, and claims.

You will stay informed about promotions, process payments, and maintain up-to-date product knowledge while ensuring confidentiality in patient file handling and accurate measurements for final products.

Qualifications

• Excellent communication skills, both verbal and written.
• Optical industry experience is a plus.

Responsibilities

• Provide Exceptional Customer Service: Use your optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction.
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Interpret prescription requirements
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Skills

Excellent communication

Education

High School Diploma or GED

Job description

Eyemart Express in the United States is seeking an Optical Retail Sales Associate to join our full-time team. You will deliver exceptional customer service, leverage optical knowledge, and help patients with prescriptions, purchases, and claims.

You will stay informed about promotions, process payments, and maintain up-to-date product knowledge while ensuring confidentiality in patient file handling and accurate measurements for final products.