Optical Retail Sales Associate - Part Time, Flexible Schedule

Eyemart Express; Twin Falls (ID); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible scheduling

Job summary

Eyemart Express in Twin Falls, ID is seeking a part-time Optical Retail Sales Associate to assist patients in selecting eyeglass frames, lenses, and coatings while delivering a high level of customer service.

You will work with promotions, process payments and insurance claims, and help maintain patient files in a HIPAA-compliant manner. Training is available for candidates new to optical retail, with flexible scheduling to support work-life balance.

Qualifications

• High School Diploma or GED.
• Experience in retail, customer service, or sales.
• Optical industry experience preferred but training is provided.

Responsibilities

• Provide exceptional customer service to all patients.
• Maintain knowledge of current sales and promotions.
• Compute and process payment transactions/refunds.
• Process insurance claims efficiently.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files following HIPAA policies.
• Assess and interpret patient needs/wants.
• Take necessary measurements.
• Prepare work orders for the lab.
• Pull correct lenses according to work order specifications.
• Inspect the final product for accuracy.
• Adjust/repair damaged frames.
• Price, stock, and straighten merchandise.

Skills

Customer service

Sales skills

Cash handling

Insurance claims

Product knowledge

HIPAA compliance

Measurement taking

Lenses and frames

Merchandise management

Team collaboration

Education

High School Diploma or GED

Job description

Eyemart Express in Twin Falls, ID is seeking a part-time Optical Retail Sales Associate to assist patients in selecting eyeglass frames, lenses, and coatings while delivering a high level of customer service.

You will work with promotions, process payments and insurance claims, and help maintain patient files in a HIPAA-compliant manner. Training is available for candidates new to optical retail, with flexible scheduling to support work-life balance.