Optical Retail Sales Pro — Flexible Scheduling

Eyemart Express; Johnston (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Eyemart Express in Johnston, IA is seeking a part-time Retail Sales Associate (Retail Optician) to help customers choose eyeglass frames, lenses, and coatings while delivering friendly, high-quality service.

You will assist with transactions, promotions, insurance claims, and maintaining patient files in compliance with company policies. No prior optical experience is required; training is provided. A positive attitude and teamwork are essential for success in our busy retail environment.

Qualifications

• High School Diploma or GED.
• Experience working in retail, customer service, or sales.
• Experience working in the optical industry is preferred but not required. We are willing to train.

Responsibilities

• Customer Service: Provide exceptional customer service to all patients.
• Sales and Promotions: Maintain knowledge of current sales and promotions.
• Transaction Processing: Compute and process payment transactions/refunds.
• Insurance Claims: Process insurance claims efficiently.
• Product Knowledge: Maintain up-to-date knowledge of products.
• Patient Files: Create and maintain patient files, following company and HIPAA policies.
• Patient Assessment: Assess and interpret patient's needs/wants.
• Measurements: Take necessary measurements.
• Work Orders: Prepare work orders for the lab.
• Lens Selection: Pull correct lenses according to work order specifications.
• Product Inspection: Inspect the final product for accuracy.
• Adjustments and Repairs: Adjust/repair damaged frames.
• Merchandise Management: Price, stock, and straighten merchandise.

Skills

Retail experience

Customer service

Optical knowledge

Education

High School Diploma or GED

Job description

Eyemart Express in Johnston, IA is seeking a part-time Retail Sales Associate (Retail Optician) to help customers choose eyeglass frames, lenses, and coatings while delivering friendly, high-quality service.

You will assist with transactions, promotions, insurance claims, and maintaining patient files in compliance with company policies. No prior optical experience is required; training is provided. A positive attitude and teamwork are essential for success in our busy retail environment.