Optical Retail Sales Associate — Help People See Better

Eyemart Express; Cincinnati (OH); On-site; USD 27,938,000 - 34,385,000; Part time

Job summary

Eyemart Express in Cincinnati is seeking a part-time Optical Retail Sales Associate to help customers select eyewear, lenses, and coatings. You will deliver friendly, attentive service and assist with promotions and transactions.

Responsibilities include measuring, processing payments, handling insurance claims, updating patient files, and maintaining accurate lens and frame stock. Training is provided for candidates new to optics.

Qualifications

• High School Diploma or GED required.
• Experience working in retail, customer service, or sales.
• Experience in optical industry is preferred but not required; training available.

Responsibilities

• Provide exceptional customer service to all patients.
• Maintain knowledge of current sales and promotions.
• Compute and process payment transactions/refunds.
• Process insurance claims efficiently.
• Maintain up-to-date knowledge of products.
• Create and maintain patient files, following company and HIPAA policies.
• Assess and interpret patient's needs/wants.
• Take necessary measurements.
• Prepare work orders for the lab.
• Pull correct lenses according to work order specifications.
• Inspect the final product for accuracy.
• Adjust/repair damaged frames.
• Price, stock, and straighten merchandise.

Skills

Retail experience

Customer service

Sales

Education

High School Diploma or GED

Job description

Eyemart Express in Cincinnati is seeking a part-time Optical Retail Sales Associate to help customers select eyewear, lenses, and coatings. You will deliver friendly, attentive service and assist with promotions and transactions.

Responsibilities include measuring, processing payments, handling insurance claims, updating patient files, and maintaining accurate lens and frame stock. Training is provided for candidates new to optics.