Optical Retail Sales Specialist – Help People See Better

Eyemart Express; Michigan; On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401k Matching

Disability Insurance

Life Insurance

Licensing Support

Job summary

Eyemart Express in Comstock Park, MI is hiring a full-time Optical Retail Sales Associate. You will deliver exceptional customer service, explain eye care options, process transactions, and assist customers with insurance and product selection. An emphasis on accuracy and confidentiality ensures best-in-class service.

The role offers competitive pay, benefits, and opportunities for advancement in a fast-growing eyewear retailer with a strong local presence.

Qualifications

• High School Diploma or GED required.
• Optical industry experience a plus.
• Excellent verbal and written communication skills.

Responsibilities

• Provide exceptional customer service to shoppers.
• Stay informed about sales, promotions, and company policies.
• Process payments and refunds using our POS system.
• Educate patients on eyeglass care and lens options.
• Process insurance claims efficiently.
• Maintain up-to-date product knowledge and inventory.
• Create and manage patient files with confidentiality.
• Take measurements, prepare work orders, and ensure accuracy of final products.
• Adjust and repair frames as needed.
• Price, stock, and organize merchandise.

Skills

Customer Service

Communication

Sales Skills

Eye Care Knowledge

Teamwork

Education

High School Diploma or GED

Tools

POS System

Job description

Eyemart Express in Comstock Park, MI is hiring a full-time Optical Retail Sales Associate. You will deliver exceptional customer service, explain eye care options, process transactions, and assist customers with insurance and product selection. An emphasis on accuracy and confidentiality ensures best-in-class service.

The role offers competitive pay, benefits, and opportunities for advancement in a fast-growing eyewear retailer with a strong local presence.