Optical Retail Sales Associate — Full-Time, Great Benefits

Eyemart Express; Springfield (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Fully paid benefits to maintainLic ens

Job summary

Eyemart Express is hiring an Optical Retail Sales Associate to join our Springfield, MO store. You will guide patients in selecting eyeglasses, lenses and coatings tailored to their needs, while delivering exceptional customer service and maintaining product knowledge.

You will process payments, assist with insurance claims, take measurements, adjust frames, and help keep merchandise organized. The role emphasizes accuracy, confidentiality, and a positive, flexible approach to team schedules.

Qualifications

• High School Diploma or GED required.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide Exceptional Customer Service
• Stay informed about sales, promotions, and company policies
• Process payments and refunds using our Point of Sale system
• Educate patients on eyeglass care
• Process insurance claims
• Maintain up-to-date product knowledge
• Create and manage patient files with confidentiality in mind
• Take necessary measurements, prepare work orders, and inspect final products for accuracy
• Adjust and repair frames as needed
• Price, stock, and organize merchandise

Skills

Communication skills

Customer service

Optical industry experience

Education

High School Diploma or GED

Job description

Eyemart Express is hiring an Optical Retail Sales Associate to join our Springfield, MO store. You will guide patients in selecting eyeglasses, lenses and coatings tailored to their needs, while delivering exceptional customer service and maintaining product knowledge.

You will process payments, assist with insurance claims, take measurements, adjust frames, and help keep merchandise organized. The role emphasizes accuracy, confidentiality, and a positive, flexible approach to team schedules.