Optical Retail Sales Associate — Customer-Focused

SmartRecruiters, Inc.; Roseville (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401k with match

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is hiring a Sales Associate to deliver exceptional customer experiences in-store and support daily operations. You will assist customers in selecting eyewear, dispense lenses, educate on care, and maintain accurate customer records while upholding brand standards.

The role emphasizes providing friendly service, meeting sales goals, and contributing to a welcoming shopping environment. Great for those with retail experience seeking growth in eyewear retail.

Qualifications

• 1+ year of retail or customer service experience preferred.
• Ability to multitask in a fast-paced environment.
• High School Diploma or equivalent required.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.
• Other duties as assigned.

Skills

Retail experience

Customer service

Multi-tasking

Education

High School Diploma or equivalent

Job description

America's Best, part of National Vision, is hiring a Sales Associate to deliver exceptional customer experiences in-store and support daily operations. You will assist customers in selecting eyewear, dispense lenses, educate on care, and maintain accurate customer records while upholding brand standards.

The role emphasizes providing friendly service, meeting sales goals, and contributing to a welcoming shopping environment. Great for those with retail experience seeking growth in eyewear retail.