Optical Sales Associate — Growth & Benefits

America; Fort Wayne (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401k matching

Stock purchase plan

Parental leave

Employee eyewear discount

College scholarship program

Job summary

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers select eyewear based on lifestyle, prescription, and budget, dispense eyewear, and educate on care. You will maintain records, answer calls, and keep the store merchandised to brand standards, contributing to inventory control and loss prevention.

Qualifications

• 1+ year of retail or customer service experience.
• High School Diploma or equivalent.
• Able to multi-task in a fast-paced work environment.

Responsibilities

• Provide excellent customer service while supporting store sales goals.
• Help customers select eyewear based on lifestyle, prescription, and budget.
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law).
• Educate customers on eyewear and contact lens care.
• Maintain accurate customer and patient records.
• Communicate order status and answer incoming phone calls.
• Keep the store clean, organized, and visually merchandised to brand standards.
• Support inventory control and loss prevention procedures.

Skills

Customer service

Retail experience

Multitasking

Education

HS Diploma

Job description

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals.

You will help customers select eyewear based on lifestyle, prescription, and budget, dispense eyewear, and educate on care. You will maintain records, answer calls, and keep the store merchandised to brand standards, contributing to inventory control and loss prevention.