Optical Retail Associate — Service & Style Expert

Eyemart Express; San Marcos (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Matching 401k

Short-Term Disability

Long-Term Disability

Life Insurance

Job summary

Eyemart Express is hiring an Optical Retail Sales Associate Full Time to help customers select frames, lenses, and coatings tailored to their needs. You will guide patients through product options, educate them on eyewear care, and ensure accurate measurements and order processing in a busy retail environment.

The role emphasizes exceptional customer service, knowledge of current promotions, and collaboration with team members to maintain inventory and patient records with confidentiality.

Qualifications

• High School Diploma or GED required.
• Optical industry experience is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide Exceptional Customer Service.
• Stay informed about sales, promotions, and company policies.
• Process payments and refunds using our Point of Sale system.
• Educate patients on eyeglass care.
• Process insurance claims.
• Maintain up-to-date product knowledge.
• Create and manage patient files with confidentiality in mind.
• Take necessary measurements, prepare work orders, and inspect final products for accuracy.
• Adjust and repair frames as needed.
• Price, stock, and organize merchandise.

Skills

Excellent communication

Education

High School Diploma or GED

Job description

Eyemart Express is hiring an Optical Retail Sales Associate Full Time to help customers select frames, lenses, and coatings tailored to their needs. You will guide patients through product options, educate them on eyewear care, and ensure accurate measurements and order processing in a busy retail environment.

The role emphasizes exceptional customer service, knowledge of current promotions, and collaboration with team members to maintain inventory and patient records with confidentiality.