Optical Lab Technician: Fast-Paced Production & Orders

VSP Vision; Tampa (FL); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Bonuses

Job summary

VSP Vision is seeking a detail-oriented Optical Lab Associate to support daily lab operations, production, and patient orders at our Tampa facility. You will process orders, coordinate with labs and vendors, and ensure timely delivery while maintaining quality and safety standards.

The role requires strong manual dexterity, the ability to handle physical tasks, and excellent communication to keep patients and teams informed.

Qualifications

• Experience working in a fast-paced environment.
• One to two years of relative experience.
• Ability to meet department standards for productivity and quality.
• Good manual dexterity and hand/eye coordination.
• Ability to lift up to 30 pounds.
• Ability to stand or walk up to 100% of the time.

Responsibilities

• Offer exceptional customer service by proactively communicating in a timely manner; calls patients or vendors to communicate delays/issues with lens orders
• Order lenses and frames from appropriate lab or vendor based on vision plan
• Perform shipping functions including efficiently working with time-sensitive shipments and maintaining records
• Unpack and sort inbound frames and lenses to appropriate in-house trays or ships to various external labs as necessary
• Routinely check products on order for delays or back orders and communicates and resolves order issues
• Inventory control functions including assisting with stocking lenses, sorting and distributing trays, pulling lenses, and performing cosmetic inspection and restocking as needed
• Assist with ordering lab supplies, working with vendors for all consumables; troubleshoots issues/problems, and creating lenses for glasses
• Assist in efficiently moving work through the department
• Maintain company safety standards
• Maintain a clean workstation
• Assist and cooperate with other departments
• Ensure understanding and adherence to quality management and safety requirements, systems, and procedures
• Other duties as assigned

Skills

Fast-paced environment

1–2 years experience

Manual dexterity

Color vision

Communication skills

Physical stamina

Lifting up to 30 pounds

Stand/walk 100%

Job description

VSP Vision is seeking a detail-oriented Optical Lab Associate to support daily lab operations, production, and patient orders at our Tampa facility. You will process orders, coordinate with labs and vendors, and ensure timely delivery while maintaining quality and safety standards.

The role requires strong manual dexterity, the ability to handle physical tasks, and excellent communication to keep patients and teams informed.