Optical Assistant — Seattle Pediatric Focus, Training

NYCOA; Seattle, Northern (WA, KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Paid holidays

On-the-job training

Public transportation access

Full-time schedule 40 hours/week

Job summary

Puget Sound Eye Care is seeking a full-time Optical Assistant to join our team at our Seattle location. The role supports patients with frame and lens selection, eyewear fitting, order processing, and exceptional customer service.

Our practice has two locations in Bellevue and Seattle, with a heavy pediatric focus and exposure to specialty lens services. No experience required; we will train the right candidate and offer on-the-job learning in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• Bilingual in Spanish, Mandarin, or Cantonese is a plus.
• Strong customer service and communication skills.
• Personable, reliable, detail-oriented, and willing to learn.
• Comfortable working in a fast-paced office with patients of all ages, including children.
• Strong sales skills and the ability to help patients understand eyewear options.
• A team player who enjoys working with others and helping patients feel cared for.

Responsibilities

• Assist patients with selecting frames and lens options based on their needs and preferences.
• Take basic measurements and assist with fitting and adjusting eyewear.
• Explain lens options, coatings, warranties, and other optical products.
• Prepare and process eyewear orders and follow up on orders as needed.
• Perform minor eyewear repairs and adjustments.
• Provide friendly, professional customer service throughout the optical experience.
• Maintain an organized optical area and assist with inventory and displays.
• Process payments, insurance information, and other routine optical paperwork.

Skills

Customer service

Communication

Detail-oriented

Team player

Sales skills

Education

High school diploma or equivalent

Job description

Puget Sound Eye Care is seeking a full-time Optical Assistant to join our team at our Seattle location. The role supports patients with frame and lens selection, eyewear fitting, order processing, and exceptional customer service.

Our practice has two locations in Bellevue and Seattle, with a heavy pediatric focus and exposure to specialty lens services. No experience required; we will train the right candidate and offer on-the-job learning in a fast-paced setting.