Optical Assistant Manager - Eyewear & Guest Experience

National Vision, Inc.; Butler (Butler County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401k Retirement Savings

Flexible Spending Account

Generous Paid Time Off & Company_Holyd

Employee Eyewear Discount

Overtime pay when applicable

Job summary

America's Best, part of National Vision, is hiring an Assistant Eyeglass Manager to oversee daily store operations, drive sales, manage staff, and ensure exceptional customer service.

You will supervise opticians and sales associates, monitor performance against goals, review promotions, and coordinate with management to forecast staffing needs while upholding company policies and delivering a positive customer experience.

Qualifications

• Optical sales experience; supervising experience preferred.
• Ability to lead, coach and build relationships.
• Strong store operations knowledge and standards.
• Excellent oral and written communication.
• Strong organizational skills for planning work.
• Ability to analyze financial reports.

Responsibilities

• Monitor profit, sales and performance goals (i.e. reviewing the P&L).
• Oversee eyeglass department efficiency and policy compliance.
• Provide outstanding customer service and ensure the same from all associates.
• Review quality standards and remakes to ensure compliance.
• Communicate with GM, DM, and Corporate Office; provide store reporting as required.
• Ensure promotions, advertising and visual merchandising are in place and known to staff.

Skills

Optical sales

Supervising experience

Leadership

Communication skills

Financial reporting

Store operations

Job description

America's Best, part of National Vision, is hiring an Assistant Eyeglass Manager to oversee daily store operations, drive sales, manage staff, and ensure exceptional customer service.

You will supervise opticians and sales associates, monitor performance against goals, review promotions, and coordinate with management to forecast staffing needs while upholding company policies and delivering a positive customer experience.