OPS Student Assistant

University of South Florida in; Tampa (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

University of South Florida is seeking an OPS Student Assistant (Finance) to support the Office of Admissions, the Office of the Registrar, and the Office of Financial Aid. The role requires general office skills and the ability to lift at least 25 pounds, with a typical Monday–Friday schedule on campus.

The Student Assistant will help staff at the front desk, assist recruitment teams, guide students through the application steps, and support document and mail handling tasks.

Qualifications

• General office skills required.
• Ability to lift at least 25 pounds.

Responsibilities

• Assist at the front desk or Call Center and provide courteous, professional customer service.
• Support Domestic recruitment teams; interact with Admission recruiters and student prospects/applicants.
• Explain and guide students and parents through parts of the application process to become enrolled.
• Make outgoing calls to prospective, applied, and admitted students expressing interest in attending USF.
• Assist Data Management with document handling: scan, image, and verify materials received.
• Assist Mail Center with mailing information to new and prospective students; prepare packets, fold letters, and maintain a sending log.
• Perform other duties and special projects as assigned by office staff.

Skills

General office skills

Job description

OPS Student Assistant (Finance)

Job Description Overview: Working with the Office of Admissions, Office of the Registrar, and the Office of Financial Aid to provide support. Candidate must demonstrate general office skills and be able to lift at least 25 pounds.

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws :

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.

Duties and Responsibilities

• Aid in the staffing of the Customer Care Team front desk or Call Center. Provide an excellent level of customer service while maintaining a professional interaction.
• Assist the Domestic recruitment teams. Interact with Admission recruiter/advisors and their respective student prospect/applicants.
• Explain and aid students and parents in the various parts of the application process and steps to become an enrolled student.
• Make outgoing calls to prospective, applied and admitted students who have expressed an interest in attending USF.
• Assist Data Management team with document management. Scan, image, and verify application materials received.
• Assist Mail Center team with mailing information to new as well as prospective students. Prepare information packets, fold letters, stuff envelopes, make photocopies, deliver and pack boxes and maintain a log of all materials sent.
• Perform other duties and special projects as assigned by office staff.

Position details: Work schedule - Monday to Friday 8:00am-5:00pm and potential additional daytime hours