Ops Scheduling Specialist — Logistics & Routing

healthconservationincorporated; Elgin (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Health Reimbursement Arrangement (HRA)

Dental Insurance

Vision Reimbursement

401(k) Plan (available after one year)

Job summary

Health Conservation, Inc. (HCI) seeks a Scheduling Specialist to coordinate mobile occupational testing operations nationwide from Rockford, IL, reporting to QC Manager. The role demands precision, urgency, and strong problem-solving in a fast-paced logistics environment.

Ideal candidate analyzes scheduling variables, manages shifts, routes, and DOT constraints while maintaining excellent client communication and organizational control. Overtime may be required.

Qualifications

• Maintain a highly professional phone presence while managing high-volume client communication.
• Strong analytical and mathematical reasoning skills.
• Ability to understand operational throughput, workforce variability, shift structures, and time-sensitive logistics.
• Ability to remain composed and effective in high‑pressure or stressful situations.
• Strong multitasking and prioritization abilities.
• Exceptional organizational skills and attention to detail.
• Ability to identify errors, inconsistencies, and scheduling conflicts quickly.
• Excellent verbal and written communication skills.
• Strong customer service and relationship management skills.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Willingness to work overtime as operational demands require.

Responsibilities

• Analyze prior-year testing schedules, manufacturing crew structures, and operational history to determine optimal scheduling strategy
• Coordinate annual occupational health testing visits for industrial and manufacturing clients nationwide
• Evaluate workforce throughput, crew sizes, shift variations, travel logistics, technician capacity, and DOT limitations when scheduling appointments
• Sell and secure operationally efficient service dates while balancing client production demands and HCI logistical requirements
• Continuously monitor and adjust schedules based on changing operational variables including client staffing changes, production interruptions, technician availability, weather delays, and routing conflicts
• Work directly with Mobile Van Technicians and Operations Leadership to maintain schedule accuracy and maximize fleet utilization
• Identify scheduling inefficiencies, operational bottlenecks, and mathematical inconsistencies involving technician capacity, travel time, throughput expectations, and testing volumes
• Maintain high levels of accuracy while operating in a fast-moving, deadline-driven environment
• Communicate professionally with client management teams regarding operational requirements, scheduling changes, and service expectations
• Collaborate with the QC Manager to resolve operational discrepancies and scheduling conflicts

Skills

Analytical thinking

Time management

Excellent communication

Microsoft Excel

Logistics coordination

Tools

Excel

Outlook

Word

Job description

Health Conservation, Inc. (HCI) seeks a Scheduling Specialist to coordinate mobile occupational testing operations nationwide from Rockford, IL, reporting to QC Manager. The role demands precision, urgency, and strong problem-solving in a fast-paced logistics environment.

Ideal candidate analyzes scheduling variables, manages shifts, routes, and DOT constraints while maintaining excellent client communication and organizational control. Overtime may be required.