Scheduling Coordinator

Health Conservation, Inc. (HCI); Elgin (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

HRA

Vision Reimbursement

401k Plan

Job summary

Health Conservation, Inc. (HCI) is seeking a Scheduling Specialist to manage on-site visits for audiometric, Fit, and Vision testing services. This role requires strong organizational skills and the ability to work effectively in a fast-paced team environment.

The ideal candidate will possess excellent customer relations and communication skills, and be detailed-oriented. HCI offers a comprehensive healthcare package to full-time employees and opportunities for overtime.

Qualifications

• Must be organized, detail-oriented, and multi-task oriented.
• Excellent verbal and written communication skills required.
• Previous experience in customer service is preferred.

Responsibilities

• Review details from last year's appointments.
• Call clients to schedule optimal dates for service.
• Serve as a liaison between HCI and technicians.

Skills

Attention to detail

Organizational skills

Customer relations

Communication skills

Multi-tasking

Job description

Scheduling Specialist - Health Conservation, Inc.

HCI is a national provider of mobile occupational health screening services to corporations across the United States.

Job Summary

This position’s primary responsibility is to schedule an annual on‑sight visit to HCI’s various clients for audiometric, Fit, and Vision testing services. This would be a great fit for individuals who are very detail‑oriented and who would enjoy working in a fast‑paced team environment. This position has regular contact with clients and would be best suited for individuals with excellent customer services skills. This position reports directly to Director of Logistics and Fleet Operations.

Responsibilities and Duties

• Review details from last year’s appointment
• Review tentative plan for this year’s visit. If any issues identified, resolve with Scheduling Manager prior to contacting customer
• Call clients to sell optimal dates based on logistics while adhering to DOT hours of operation
• Revise the date of service, if required by the client with approval from Scheduling Manager
• Serve as a liaison between HCI and the Mobile Van Technicians
• Work with the Scheduling QA Manager to resolve any problems

Qualifications and Skills

• Ability to establish priorities and complete goals
• Must be organized, detailed, and multi‑task orientated
• Must be comfortable with proof‑reading and error correction
• Must have excellent verbal and written communication skills
• Excellent customer relations skills
• Willing to work overtime as‑needed

HCI offers an affordable healthcare package to full‑time employees, including:

• Medical Insurance
• HRA
• Vision Reimbursement
• 401k Plan (available after one year with the company)