OPS RECEPTIONIST - 50601197

State of Florida; Panama City (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Florida State Veterans' Nursing Home in Panama City is seeking an OPS Receptionist to manage front desk duties, greet visitors, direct calls, and perform basic clerical tasks in a healthcare setting.

The role requires flexibility to cover days, nights, weekends and holidays, strong English communication, and the ability to handle confidential information. Background checks and a drug test are required, with possible temporary vacancies filled from this posting.

Qualifications

• Willingness to work days, nights, weekends and holidays as needed.
• Must communicate effectively in English (reading, speaking, writing).
• Strong interpersonal and customer service skills are essential.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience as a receptionist in a medical/long-term care setting preferred.
• One year of clerical experience; college education or vocational training may substitute for experience.

Responsibilities

• Greet visitors and provide courteous assistance at the front desk.
• Answer and route incoming calls; take accurate messages.
• Process mail, deliveries, and assist with basic office tasks.
• Manage resident meal funds and basic cash handling.
• Maintain reception area cleanliness and ensure comfortable conditions.
• Support staff with administrative duties and document preparation.

Skills

Flexibility

English comms

Interpersonal skills

Microsoft Office

Calm under pressure

Receptionist exp (medical)

Education

Clerical experience or related education

Job description

Requisition No:886326

Working Title: OPS RECEPTIONIST - 50601197

Hourly Rate: $15.38

Shift - Varies

***Other vacant OPS (Temporary) Receptionist positions (shifts) may be filled from this advertisement within Six (6) months of the closing date***

MINIMUM QUALIFICATIONS:

• Willingness and ability to work days, nights, weekends and holidays as needed
• Ability to communicate effectively in English: reading, speaking, writing, and understanding
• Excellent communication and interpersonal skills
• Proficientin Microsoft Office Suite including Word, Excel and Outlook
• Successful completion of the due diligence process to include, but not limited to, a Level II background check and drug test
• Receptionist experience in a medical or Long-Term care facility
• One (1) year clerical experience (college education/vocational training can substitute for experience)

POSITION DESCRIPTION:

The incumbent will be responsible forhandling front office reception and administrative duties, which include assisting the general public,customers,visitors,and other interested parties. Handles cashand assists with resident meal funds. The incumbent is expected toremain calm in emergency situations and be capable of using an overhead PA system for announcements.

• Greets visitors to the facility in a courteous manner
• Provides limited information to the general public regarding services rendered at the State Veterans' Nursing Home
• Answers and routes incoming and in-house calls
• Takes and delivers accurate messages to appropriate staff members in a timely fashion
• Maintains order in the reception area: provides magazines and other reading material to visitors as well as residents
• Ensures adequate lighting and comfortable room temperatures are maintained within the reception area
• Ensures at all times Residents'Rights as well as Resident confidentially is protected
• Prepares letters, reports, forms and other documents, assuring that they are accurate and timely
• Delivers medication received via the mail immediately to the respective section
• Assists families and visitors with meal receipts, and with the purchasing of meals
• Coordinates mail flow in and out of the office, along with collecting and distributing parcels
• Performs basic bookkeeping, filing, cash handling and clerical duties.
• Performs other routine office duties as instructed by supervisor

This is an OPS (Other Personal Services) position.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.