OPS RECEPTIONIST

Florida; Port Saint Lucie (FL); On-site; USD 18,000 - 25,000; Part time

Job summary

The State Nursing Home in Florida is seeking an OPS receptionist/administrative aide for a front office role. You will handle front desk duties, assist residents and visitors, route calls, and manage light clerical tasks. The position requires flexibility for evenings, weekends and holidays and involves cash handling and meal fund support.

A high school diploma or equivalent is required along with verification of education/employment history, and a background check with drug screening.

Qualifications

• Education and employment history must be verifiable; attach credentials with application.
• Willingness to work evenings, weekends and holidays.
• One year clerical experience; college education can substitute for experience.
• Able to communicate effectively in English (reading, writing, speaking).
• Experience with Microsoft Office Suite (Word, Excel, Outlook).
• Successful completion of background checks and drug screening.
• Receptionist experience in medical or long-term care settings.
• High school diploma or equivalent.

Responsibilities

• Handle front office reception and basic clerical duties.
• Assist public, residents, visitors, and other parties courteously.
• Receive and route calls; deliver messages to staff in a timely manner.
• Maintain reception area lighting, temperature, and organization.
• Manage cash handling and assist with resident meal funds.
• Coordinate mail flow and parcel distribution; some light bookkeeping.
• Deliver medication received by mail to the appropriate section.
• Ensure Residents' Rights and confidentiality are protected.

Skills

Communication skills

English proficiency

MS Office: Word/Excel/Outlook

Cash handling

Receptionist experience

Education

High school diploma or equivalent

Tools

MyFloridaMarketplace

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Hourly Rate: $15.38

Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.

Variable shifts discussed during the interview.

MINIMUM QUALIFICATIONS:

• Willingness and ability to work evenings, weekends and holidays.
• One (1) year clerical experience (college education/vocational training can substitute for experience).
• Ability to communicate effectively in English: Reading, Writing, Speaking.
• Excellent communication and interpersonal skills.
• Knowledgeable in Microsoft Office Suite: Word, Exceland Outlook.
• Successful completion of the employment screening process to include, but notlimited to, a national background investigation and drug test.
• Receptionist experience in a medical or Long-Term care facility.
• Experience with MyFloridaMarketplace.
• High school diploma or equivalent.

PERFORMANCE STANDARDS AND EXPECTATIONS:

This is an OPS position that handles front office reception and administrative duties, which include:

• Handles cash and assists with resident meal funds.
• Assisting public, customers, visitors, and other interested parties.
• Incumbent is expected toremain calm in emergency situations and be capable of using an overhead PA system for announcements.
• Greetings visitors to the facility in a courteous manner.
• Provides limited information to the public regarding services rendered at the State Nursing Home.
• Answers and routes incoming and in-house calls.
• Takes and delivers accurate messages to appropriate staff members in a timely fashion.
• Maintains order in the reception area provides magazines and other reading material to visitors as well as residents.
• Ensures adequate lighting and comfortable room temperatures are maintained within the reception area.
• Always ensures Residents' Rights as well as Resident confidentially is protected.
• Prepares letters, reports, forms and other documents, assuring that they are accurate and timely.
• Delivers' medication received via the mail immediately to the respective section.
• Assists families and visitors with meal receipts, and with the purchasing of meals.
• Coordinates mail flow in and out of the office, along with collecting and distributing parcels.
• Performs basic bookkeeping, filing, cash handling and clerical duties.
• Performs other routine duties as instructed by supervisor.

This position is in the Other Personnel Service (Temporary) System.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.