OPS RECEPTIONIST - 72901355

Florida; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The State of Florida Department of Management Services, Division of Retirement/Business Support Services, seeks an OPS Receptionist in Tallahassee, FL. You will greet visitors, determine visit purpose, and contact staff via Microsoft Teams.

You will sign visitors in and out, provide Notary services, maintain logs and ensure timely communications. You may assist with scheduling relief and keep the reception area stocked and organized.

Qualifications

• 6 months of professional experience with Customer Service.
• Ability to greet visitors politely and manage sign-in processes.
• Ability to verify data accuracy and maintain logs.

Responsibilities

• Greet visitors and determine reason for visit, contact staff via Teams.
• Sign visitors in/out and assign badges; maintain logs.
• Provide Notary services to members.
• Coordinate with staff and schedule relief when absent.
• Maintain reception area supplies and equipment.

Skills

Customer service

Verbal and written communication

Data verification

Data entry / arithmetic

Teamwork

Job description

OPS Receptionist

Division of Retirement/Business Support Services

State of Florida Department of Management Services

This position is located in Tallahassee, FL

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Position Overview and Responsibilities

• As an OPS Receptionist you will greet visitors courteously and timely and determine reasons for visit. Take their information and contact the appropriate staff via Microsoft teams.
• In anticipated absence will schedule relief person.
• Provides Notary services to members.
• Signs visitors/vendors in and out and assigns visitor/vendor tags. Maintains visitor/vendor logs.
• Keeps counseling rooms stocked with office supplies.
• Maintains accuracy of reception area time clock and ensures that proper notification is given for maintenance or repair.
• Contacts proper receiver as soon as possible after accepting freight or other deliveries.
• Perform other duties as required.

Knowledge, Skills, and Abilities

• Skill in meeting and dealing effectively and courteously with the public, both in person and on the telephone.
• Ability to communicate effectively verbally and in writing.
• Ability to verify data for accuracy and completeness.
• Knowledge of basic arithmetic.
• Ability to compile and analyze data.
• Ability to understand the agency’s operation.
• Integrity, Communication, Respect, Excellence, Accountability, Teamwork, Empowerment

Minimum Qualifications

• 6 months of professional experience with Customer Service.

Division of Retirement: Division of Retirement:

The mission of the Division of Retirement (division) is to deliver a high quality, innovative, and cost-effective retirement system. The division currently has 246 full-time retirement staff and manages a FY 2026-27 operating budget of $55,482,958. The division administers the Florida Retirement System (FRS) Pension Plan, currently one of the largest public state retirement systems in the US with more than 1.2 million active, retired, and terminated vested members and $212.6 billion in assets. The division pays out more than $12 billion a year in retiree benefits and maintains the service history, vesting and membership status records, and collects nearly $5.9 billion annually in employer and employee contributions from more than 1,000 employers for all FRS members.

Our Organization and Mission

Under the direction of Governor Ron DeSantis, Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes

DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our agency recruiter for guidance and answers to questions through the following provided email addresses:

[e-mail]

[e-mail].

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. For purposes of requesting reasonable accommodations, as mentioned above, the agency hiring authority is the DMS Human Resources office, which the candidate can reach at [phone].

Successful completion of background screening will be required for this position.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time.

Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.