Ops Program Manager, People & Capacity (AI Safety)

Constellation; Berkeley (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

Constellation is seeking a Manager of Operations to lead a team of 5–10 junior Operations Coordinators. You will guide their development, manage performance, and build the onboarding and training programs that accelerate their careers in AI safety.

You will own intake prioritization, capacity planning, and cross-functional partnerships to ensure high-quality service and scalable processes. This is an on-site, full-time role in Berkeley.

Qualifications

• Experience leading 5–10 junior Operations Coordinators.
• Design or run onboarding and training programs.
• Prioritize competing requests from multiple stakeholders.
• Direct, kind feedback and delivering difficult news.
• Hiring experience: screening and interviewing.
• Hands-on operations knowledge (office, events, customer support).
• Systems thinking to fix processes at scale.
• Clear, concise written communication.
• Familiarity with Asana, Slack, Google Workspace, Claude.

Responsibilities

• Manage the OC team, set goals, provide regular feedback, and own performance for up to ten staff.
• Develop career paths and projects to advance early-career talent.
• Own OC training plan and QA standards; ensure trainers are set up to succeed.
• Collaborate with Site Ops, Convening, People Ops, and BizOps to align priorities.

Skills

People management

Onboarding & training

Hiring & interviewing

Prioritization & decision making

Feedback & coaching

Operations knowledge

Cross-functional partnership

Written communication

Asana

Slack

Google Workspace

Claude

Tools

Asana

Slack

Google Workspace

Claude

Job description

Constellation is seeking a Manager of Operations to lead a team of 5–10 junior Operations Coordinators. You will guide their development, manage performance, and build the onboarding and training programs that accelerate their careers in AI safety.

You will own intake prioritization, capacity planning, and cross-functional partnerships to ensure high-quality service and scalable processes. This is an on-site, full-time role in Berkeley.