Ops & Process Architect for Scalable Tech Delivery

Evlo AI; Phoenix (AZ); On-site; USD 90,000 - 140,000; Full time

Job summary

Evlo AI is seeking an experienced Operations Manager in Phoenix to own the operational infrastructure and cross-functional execution that enables technical teams to scale efficiently. The role bridges engineering, product, and leadership to keep complex internal workflows running smoothly, auditing systems, and deploying modern tooling to remove friction across the organization.

You will collaborate across teams using Jira, Notion, and Confluence, analyze telemetry with SQL and Looker, and drive

Qualifications

• 4–7 years of operations or program management in a high-growth tech environment.
• Expertise with workflow automation, SQL, and BI dashboards.
• Strong written and verbal communication with cross-functional alignment; bachelor's degree in a related field.

Responsibilities

• Design scalable operational workflows, SOPs, and governance frameworks.
• Manage end-to-end execution of cross-functional projects using Jira, Notion, and Confluence.
• Analyze operational telemetry and productivity metrics in SQL and Looker to identify bottlenecks and resource gaps.
• Administer and optimize internal tooling stacks, vendor relationships and security compliance.
• Facilitate capacity planning, quarterly OKR tracking, and risk reporting for executive leadership.

Skills

Workflow automation

Cross-functional alignment

Operations management

Education

Bachelor's degree in Business, Engineering, or related quantitative discipline

Tools

Jira

Notion

Confluence

SQL

Looker

Job description

Evlo AI is seeking an experienced Operations Manager in Phoenix to own the operational infrastructure and cross-functional execution that enables technical teams to scale efficiently. The role bridges engineering, product, and leadership to keep complex internal workflows running smoothly, auditing systems, and deploying modern tooling to remove friction across the organization.

You will collaborate across teams using Jira, Notion, and Confluence, analyze telemetry with SQL and Looker, and drive