OPS OPERATIONS ANALYST I - 64801259

State of Florida; Tallahassee (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(a) plan

Group insurance

Workers’ compensation

Unemployment benefits

Job summary

The Florida Department of Health seeks a motivated OPS Operations Analyst I to support performance assessment within the Division Of Public Health Statistics and Performance in Tallahassee. You will apply research and evaluation methods, support accreditation activities, and help manage project plans and quality improvements across state and county programs.

You will collaborate with county health departments, prepare concise reports and presentations, and organize work to meet deadlines while

Qualifications

• Bachelor’s degree preferred, or 2+ years in social services, public health, or health care.
• Experience applying research and evaluation methods to improvement efforts.
• Experience with county health departments is preferred.

Responsibilities

• Coordinate and perform tasks to assess and improve performance using accreditation standards.
• Assist with development, implementation and evaluation of Accreditation Project Plan.
• Lead teams to ensure deliverables meet scope, budget, and quality goals.
• Provide technical support for performance management and quality improvement initiatives.

Skills

Applied research methods

Public health knowledge

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Strong organization

Written communication

Verbal communication

Report writing

Presentation skills

Team collaboration

Relationship building

Education

Bachelor’s degree or 2+ years in related field

Job description

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

OPS OPERATIONS ANALYST I - 64801259

Division Of Public Health Statistics and Performance

The Florida Department of Health (DOH) is seeking a creative, highly organized, career-oriented, flexible, and motivated individual to become an essential member of our team as an OPS Operations Analyst I. DOH works to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts. As one of Florida’s leading state agencies, DOH’s workforce has more than 11,000 employees who serve millions of individuals across the state striving to be the Healthiest state in the nation!

Your Specific Responsibilities:

• Coordinating and performing tasks associated with assessing and improving performance using public health accreditation standards and measures.
• Assisting with the development, implementation and evaluation of activities and tasks required to successfully implement the Department’s Accreditation Project Plan.
• Convening additional teams or groups to ensure deliverable/activity is successfully accomplished within scope, budget, timeframe and quality standards.
• Leading work groups and provides technical support to assigned responsibility for individual action items.
• Providing public health accreditation, quality improvement workforce development, project management and documentation consultation to county health department and State Health Office programs to achieve performance excellence.
• Participating and/or leading teams to accomplish agency, division, and county health department initiatives.
• Assisting with the implementation of performance management and quality improvement projects or initiatives to address strategic priorities and meet or exceed public health accreditation standards and measures.
• Completing other tasks as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of applied research and/or evaluation methods
• Knowledge of public health, public administration, health care administration or social services administration
• Knowledge of and ability to use Microsoft Word, Outlook, Excel and PowerPoint
• Strong organizational skills to lead and communicate plan goals and objectives
• Strong written and verbal communication skills
• Ability to communicate effectively and concisely
• Ability to communicate expectations, assignments and responsibilities clearly and professionally
• Ability to write grammatically correct and accurate reports that communicate concise reports
• Ability to review and analyze agency records and documents
• Ability to provide effective presentations and information to a broad range of audiences, internal and external to the Department
• Ability to plan, organize, coordinate and delegate work assignments
• Ability to work independently and cooperatively as a manager and team member
• Ability to establish and maintain effective working relationships with others

Qualifications:

A bachelor’s degree from a college or university or two-plus years of experience in social services, public health, or health care is preferred but not required. The incumbent must also have experience in applying research and evaluation methods, such as collecting, organizing and analyzing quantitative and qualitative data, identifying and developing findings and areas for improvement, and developing recommendations and approaches to improve performance.

Experience working in or with county health departments is preferred.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be theHealthiestState in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflect our appreciation for the dedication devoted to protecting our country.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.