Ops Leader: Data-Driven & People-First

Amazon; Commerce City (CO); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager in Colorado, Commerce City. You will lead a mixed team of salaried and hourly staff, drive safety and performance metrics, and ensure customer orders are delivered on time and to the right location.

The role emphasizes data-driven decision making, collaboration with Safety, Engineering, Loss Prevention, and HR, and mentoring across shifts. Willingness to work weekends/nights is expected.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
• Demonstrated problem solving skills and analytical skills
• Excellent customer service skills, communication skills and interpersonal skills
• Track record of meeting or exceeding department performance goals
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Skills

Employee management

Performance management

Flexible schedule

Customer service

Communication

Interpersonal skills

Analytical skills

Problem solving

Team leadership

Lean methods

Kaizen

Six Sigma

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field

Tools

Lean process

Kaizen

Six Sigma

Job description

Amazon is seeking an Operations Manager in Colorado, Commerce City. You will lead a mixed team of salaried and hourly staff, drive safety and performance metrics, and ensure customer orders are delivered on time and to the right location.

The role emphasizes data-driven decision making, collaboration with Safety, Engineering, Loss Prevention, and HR, and mentoring across shifts. Willingness to work weekends/nights is expected.