Ops Coordinator-EE/DOT

FedEx Group; Huntington (WV); On-site; USD 31,000 - 49,000; Full time

Job summary

Federal Express Corporation in Huntington, WV is seeking an Operations Coordinator to support pickup and delivery operations, ensuring safety, efficiency, and compliance with DOT regulations.

Candidates should have a high school diploma or GED, six months related experience, and proficiency with FedEx computer system, Microsoft Office, and web apps. The role includes health benefits, pay transparency, and a medical exam as part of FMCSA/FAA requirements.

Qualifications

• High school diploma or GED is required; bachelor’s in Business or Logistics preferred.
• Six months pick-up/delivery ops, administrative support, training, or customer service experience required.
• Must read/speak English to understand traffic signs and respond to inquiries per FMCSA guidance.
• Knowledge of FedEx computer system, Microsoft Office and web-based applications required.
• DOT regulations knowledge; medical exam required; FMCSA/FAA guidelines compliance.

Skills

Customer service

Leadership

Coaching

Attention to detail

DOT regulations

Microsoft Office

FedEx software

Education

High school diploma or GED

Bachelor’s degree in Business/Logistics (preferred)

Tools

FedEx computer system

Microsoft Office

Web-based applications

Job description

Minimum Education

High school diploma or GED required; Bachelor’s degree in Business, Logistics or a related area preferred.

Minimum Experience

Six months pick-up and delivery operations, administrative support, training, or customer service experience required. Ability to read and speak the English language sufficiently to understand traffic signs, communicate with traffic safety officials and to respond to official inquiries and directions in accordance with FMCSA enforcement guidance.

Knowledge, Skills and Abilities

Customer service skills necessary to respond to requests and issues effectively and professionally. Ability to work in a fast-paced team environment with changing tasks and priorities. High level of accuracy and attention to detail. Leadership ability to direct and engage employees in the operation. Coaching and training skills necessary to teach courier methods and driving safety. Software skills, including use of FedEx computer system, Microsoft Office software and web-based applications. Knowledge of concepts, practices, procedures, methods and transportation regulations used in Pickup and Delivery (P&D) and Linehaul field operations, including Department of Transportation (DOT) regulations. Must meet qualifications as outlined in section 391 of the Federal Motor Carrier safety regulations. Requires medical exam in accordance with FMCSA or FAA regulations. Non-covered safety-sensitive position. Medical exam required. Ability to work in a constant state of alertness and in a safe manner.

Note: Job duties and KSAs were modified to meet the expected requirements for the Ops Coordinator in the Employee model location resulting from Network 2.0 transitions.

Preferred Qualifications:

Pay Transparency:

Pay: $22.43 - $35.54

Additional Details:

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)