Ops Coordinator - CSP

FedEx Group; Ocala (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Federal Express Corporation in Ocala, FL is seeking a full-time associate for an afternoon/evening shift (2:00 PM to 10:30 PM). The role emphasizes administrative support, logistics coordination, and superior customer service within a fast-paced team environment.

The company highlights a commitment to equal opportunity and accommodations for qualified individuals with disabilities during the application process.

Qualifications

• Requires at least a high school diploma or GED; bachelor’s degree in Business, Logistics or related area preferred.
• Administrative support, customer service or dock operations experience preferred.
• Strong customer service and communication skills are required.
• Ability to read and interpret numerical data and written information.
• Proficient in Microsoft Office and web-based applications; knowledge of DOT regulations is a plus.

Skills

Customer service

Time management

Written and verbal communication

Data interpretation

MS Office

DOT regulations

Education

High school diploma or GED

Bachelor's degree in Business/Logistics or related area

Job description

Minimum Education

• High school diploma or GED required; Bachelor's degree in , Business, Logistics or a related area preferred

Minimum Experience

• Administrative support, customer service or dock operations experience preferred

Knowledge Skills and Abilities

• Customer service skills necessary to effectively and professionally respond to requests and issues


• Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals


• Verbal and written communication skills necessary to communicate with various audiences


• Ability to read, interpret and draw conclusions from numerical data and written information


• Software skills, including use of Microsoft Office software and web-based applications


• Knowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations

Job Conditions

• May work in hot and cold temperatures


• May work in an area with loud noise and fumes


• May have lift or carry up to 20 pounds


• Minimal travel required

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: This is FT/40 - Approx. hours 2pm - 10:30PM

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights


• Pay Transparency


• Family and Medical Leave Act (FMLA)


• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)


• Right to Work Notice (English) / (Spanish)