Ops Coordinator - CSP

Federal Express Corporation; Escanaba (MI); On-site; USD 28,000 - 47,000; Full time

Job summary

Federal Express Corporation is seeking candidates for an evening shift role in Escanaba, MI. A high school diploma or GED is required, with a Bachelor's in Business/Logistics preferred. The position emphasizes administrative support, customer service, and dock operations experience, with DOT regulations knowledge advantageous.

Responsibilities focus on customer service, data handling, and compliance, in a fast-paced team environment. Lifting up to 20 pounds and minimal travel may be required.

Qualifications

• High school diploma or GED required; Bachelor’s degree in Business, Logistics or related area preferred
• Administrative support, customer service or dock operations experience preferred
• Customer service skills necessary to respond to requests and issues
• Time management, organizational and multi-tasking skills for a fast-paced team
• Verbal and written communication skills to communicate with various audiences
• Ability to read, interpret and draw conclusions from numerical data and written information
• Knowledge of Microsoft Office and web-based applications; DOT regulations in transportation operations

Skills

Customer service

Time management

Verbal & written communication

Numerical data interpretation

Microsoft Office & web apps

DOT regulations knowledge

Education

High school diploma or GED; Bachelor's degree in Business/Logistics or related area preferred

Tools

Microsoft Office

Web-based applications

Job description

• High school diploma or GED required; Bachelor’s degree in , Business, Logistics or a related area preferred
• Administrative support, customer service or dock operations experience preferred

Minimum Education

• High school diploma or GED required; Bachelor’s degree in , Business, Logistics or a related area preferred

Minimum Experience

• Administrative support, customer service or dock operations experience preferred

Knowledge Skills And Abilities

• Customer service skills necessary to effectively and professionally respond to requests and issues
• Time management, organizational and multi-tasking skills necessary to work in a fast-paced team environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
• Verbal and written communication skills necessary to communicate with various audiences
• Ability to read, interpret and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-based applications
• Knowledge of concepts, practices, procedures and transportation regulations used in Pickup and Delivery and Linehaul field operations, including Department of Transportation (DOT) regulations

Job Conditions

• May work in hot and cold temperatures
• May work in an area with loud noise and fumes
• May have lift or carry up to 20 pounds
• Minimal travel required

Pay Transparency

Pay: $20.35 - $34.97/hr

Additional Details

This position will support the evening shift. Schedule: TBD. Schedule is tentative based on business need. Applications accepted until 08/28/2026

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)