Ops Coordinator - Belgium Market (Remote)

Alan; Town of Belgium (WI); On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Equity package

Flexible office spaces

Remote work with home office equipment

Comprehensive health insurance

Parental leave

Learning & coaching

Annual wellness budget

Job summary

Alan is hiring Operations Coordinators to run insurer and health service processes across countries, collaborating with Engineering, Product and Care teams to deliver delightful and efficient services. You will manage invoicing, claims handling, provider network growth, monitoring, risk flags, and daily controls, while driving continuous improvements with product teams.

Based in Belgium, France or Spain, join 50+ Ops specialists in a dynamic, fully supported environment offering equity, flexible

Qualifications

• Experience running operational processes across services (claims, invoicing, provider network).
• Able to monitor volumes, SLAs and identify risks and improvements.
• Strong written and verbal communication in English and Dutch.

Responsibilities

• Operate processes such as invoicing or claims treatment and manage provider networks.
• Monitor operations day-to-day and escalate risks or opportunities.
• Set up and improve monitoring schemes for volumes, efficiency and SLAs.
• Supervise partnerships (teleconsultation, claim operators) and support negotiations.
• Perform controls and identify training needs, internally and externally.
• Drive continuous improvements to processes and external communications.

Skills

Operations mindset

Problem solving

Data analytics

Highly organized

English & Dutch

Independent learner

Adaptability

Insurance/Healthcare experience

Job description

Alan is hiring Operations Coordinators to run insurer and health service processes across countries, collaborating with Engineering, Product and Care teams to deliver delightful and efficient services. You will manage invoicing, claims handling, provider network growth, monitoring, risk flags, and daily controls, while driving continuous improvements with product teams.

Based in Belgium, France or Spain, join 50+ Ops specialists in a dynamic, fully supported environment offering equity, flexible