Ops & Communications Director — Marketing Strategy

Lafayette College; College Hill (PA); On-site; USD 90,000 - 130,000; Full time

Job summary

Lafayette College in College Hill, Pennsylvania is seeking a Director of Operations, Communications and Marketing to lead the division’s systems, processes, and planning. The role oversees intake, project management, reporting, and production calendars, aligning work with institutional priorities and quality standards.

Reporting to the leadership team and collaborating with campus partners, you will manage budgets, vendor contracts, and editorial planning while coordinating crisis response and

Qualifications

• Bachelor’s degree required.
• Seven or more years of progressive project management experience, preferably in communications, marketing, or higher education.
• Demonstrated experience assessing and improving intake, workflow, and project management processes for creative or communications teams.
• Experience managing budgets, vendor contracts, and agency relationships.
• Experience leading production or editorial planning, including calendars and regular production meetings.
• A strong appreciation for high-quality creative and editorial work.
• Proficiency with project management platforms; Smartsheet experience preferred.
• Excellent organizational, communication, and relationship-building skills, with the ability to manage competing priorities and work effectively with senior leaders.
• Experience in a college or university setting preferred.

Responsibilities

• Lead division operations and ensure systems, processes, and planning connect strategic and creative work.
• Manage intake, project management, and reporting to keep the division responsive and aligned with institutional priorities.
• Oversee production planning, calendars, and editorial workflows across teams including web and digital.
• Flag risks early and maintain project schedules from start to finish.
• Coordinate crisis and rapid response workflows and distribution as needed.
• Uphold division brand, editorial, and creative standards throughout the production process.
• Manage operating budget, forecasting, tracking, and reporting, and administer vendor contracts.

Skills

Project management

Stakeholder management

Budget management

Vendor relations

Editorial planning

Organizational skills

Communication

University experience

Education

Bachelor’s degree

Tools

Smartsheet

Job description

Lafayette College in College Hill, Pennsylvania is seeking a Director of Operations, Communications and Marketing to lead the division’s systems, processes, and planning. The role oversees intake, project management, reporting, and production calendars, aligning work with institutional priorities and quality standards.

Reporting to the leadership team and collaborating with campus partners, you will manage budgets, vendor contracts, and editorial planning while coordinating crisis response and