Ophthalmology Office Receptionist/Security

Mittleman Eye Center Pa; West Palm Beach (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Generous monthly benefit package

Paid time off

Paid holidays

Discount on eye products and services

Job summary

Mittleman Eye Center is seeking a responsible Screener to support the Operations Department with daily patient screenings and to uphold a high standard of customer-patient satisfaction and safety for patients and staff.

Responsibilities include welcoming visitors, assisting elderly patients, enforcing safety rules, maintaining a clean and safe entrance, and coordinating with team members to ensure smooth daily operations at the West Palm Beach location.

Qualifications

• High school diploma or equivalent with at least 2 years of experience.
• Associate degree with at least 1 year of experience.

Responsibilities

• Welcome and screen visitors with a friendly smile.
• Be attentive and open the door if necessary for elderly patients.
• Announce visitors and ensure they follow safety rules.
• Assist patients and ensure overall satisfaction as they exit.
• Ensure the practice perimeter is safe through regular checks.
• Place doormats to prevent hazards at entry and exit.
• Display wet-floor signs after cleaning and remove when not needed.
• Collaborate with department staff to ensure smooth daily operations.
• Perform additional tasks as assigned.

Skills

Customer service

Security awareness

Communication

Teamwork

Education

High school diploma or equivalent

Associate degree

Job description

Job Location: WEST PALM BEACH, FL 33409

Company’s Overview

Mittleman Eye Center (MEC) is a comprehensive eye care practice serving the greater West Palm Beach and Jupiter communities. With over 50 years of experience in the field, we offer eye exams, consultations, optical and all general ophthalmology. We offer advanced cataract and refractive surgeries, glaucoma treatment, and retina. At Mittleman Eye, we exemplify the core values of Respect, Excellence, Consistency, Adaptability, Sustainability and Efficiency. We hold our employees to the highest standards of morals and character.

Job Description

We are looking for a responsible Screener to take care of our busy entrance doors. This dedicated person will support the Operations Department with daily patient screenings while contributing to the high-standard customer-patient satisfaction experience as well the safety of the patients and the employees in the building.

Duties & Responsibilities

• Welcome and screen visitors with a friendly smile.


• Be attentive and open the door if necessary for elderly patients.


• Say goodbye to patients who are leaving the premises while making sure they are informed of the safety rules and practices.


• Ensure patients are satisfied with the overall service while heading to the exit door and wish them well.


• Ensure the perimeter of the practice is safe by conducting regular checks all around as required.


• Make sure doormats are in place and don’t cause any threats to patients upon entrance and exit.


• In case of heavy rain, make sure we have the appropriate mats on the floor to avoid slippery.


• Always check and make sure the floor is safe, and a wet-floor sign is displayed in case it is wet by the rain after cleaning and make sure to remove when no longer needed.


• Collaborate with other members of the department to ensure a smooth daily operation of the practice.


• Perform other tasks as assigned.

Qualifications

• High school diploma or equivalent with at least 2 years of experience.


• Associate degree with at least 1 year of experience.


• Proven experience in customer service or security is a plus.


• Strong attention to detail and accuracy.

Benefits

• Generous monthly benefit package


• Paid time off


• Paid holidays


• Discount on eye products and services

Professional skills

• Ability to work under pressure and in a high-speed environment.


• Good written and verbal communication.


• Ability to multitask and well organized.


• Customer service.


• Patients service and detail oriented.


• Effective communication and team player.


• Action-oriented problem-solving.