Ophthalmology Career Opportunities

Ideal Eye Surgery; Alton (IL); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

401(k) matching

Dental insurance

Flexible spending account

Life insurance

Paid time off

Resumo da oferta

Ideal Eye Surgery is expanding its ophthalmology team with an entry-level to skilled position in patient services and clinical support. The role focuses on diagnostic testing, scheduling, and delivering compassionate care to patients at our Chicago-area clinics.

You will assist with tests like OCT, VA, IOL Master, refraction, and tonometry, while coordinating appointments and insurance verification. This is an in-person, full-time position requiring Monday–Friday shifts.

Qualificações

• Friendly, detail-oriented and dependable with a patient-centric mindset.
• Excellent communication and compassionate patient care.
• Willing to learn and adapt to new tasks and technologies.
• Experience in ophthalmology is preferred but not required; training provided.

Responsabilidades

• Conduct ophthalmology tests such as VA, OCT, IOL Master, Autorefraction, Auto Lensometry, tonometry, visual fields, and topography.
• Answer phones and provide excellent customer service to patients and families.
• Schedule appointments efficiently to optimize patient flow.
• Collaborate with the team and work independently when needed.
• Travel to satellite offices as scheduled.
• Greet patients warmly and make them feel welcome.
• Notify technicians when patients arrive to ensure smooth flow.
• Handle incoming calls professionally and courteously.
• Manage appointment calendar and verify patient demographics in the EHR.
• Verify insurance information and eligibility for patients.

Conhecimentos

Friendly personality

Attention to detail

Patient service

Communication skills

Willingness to learn

Formação académica

Experience in ophthalmology (preferred)

Descrição da oferta de emprego

Description

About Us:

We are growing! At Ideal Eye Surgery, we are redefining the future of eye care with cutting-edge technology and personalized treatment approaches. Our commitment to innovation, patient-centered care, and collaboration has made us a leader in the field. We strive to offer tailored solutions that meet each patient's unique needs, supported by a culture driven by Trust, Love, Agility, Unity, and Joy.

Position Overview:

Our team plays a vital role in supporting our clinical team and ensuring a positive experience for our patients. You will be responsible for conducting essential diagnostic tests, assisting with patient inquiries, and scheduling appointments efficiently. We seek a friendly, detail-oriented, and dependable individual who is committed to delivering compassionate care and is eager to learn and grow within the field of ophthalmology.

Seeking candidates for entry level as well as skilled professionals in other areas of Ophthalmology such as Surgical Counselors.

Role and Responsibilities (including but not limited to):

• Conducting various tests such as Visual Acuity (VAs), Optical Coherence Tomography (OCT), IOL Master, Autorefraction, Auto Lensometry, Icare Tonometer, Visual Fields (HVF), and Topography.
• Answering phones and providing excellent customer service to patients and their families.
• Scheduling appointments efficiently and accurately to optimize patient flow.
• Collaborating with team members while also being capable of working independently.
• Traveling to other locations as scheduled.
• Warmly greeting patients upon arrival, ensuring they feel welcome and valued- because who doesn’t love a friendly face?
• Notifying technicians promptly when patients arrive for their appointments, keeping the flow smooth like butter.
• Handling incoming phone calls with professionalism and courtesy, ensuring that every interaction reflects our commitment to patient care.
• Efficiently scheduling appointments and managing the appointment calendar, because a well-organized schedule is the backbone of a successful practice.
• Verifying patients' medical insurance information and eligibility- think of it as a friendly game of “What’s Your Policy?”.
• Ensuring accuracy of patient demographics in the Electronic Health Record (EHR) system, because accuracy is key to ensuring every patient gets the care they deserve.

Requirements

Qualifications

• Friendly, detail-oriented, and dependable with a strong patient-centric mindset.
• Excellent communication skills and a compassionate approach to patient care.
• Willingness to learn and adapt to new tasks and technologies.
• Experience in ophthalmology is preferred but not required; we are willing to train the right candidate.

What We Offer:

• Competitive total compensation package.
• Opportunities for professional development and thought leadership.
• A dynamic and collaborative work environment.
• The chance to make a significant impact in a growing practice.
• 8 hour shift
• Monday to Friday
• Travel to satellite offices 2-4 per month

Ideal Eye Surgery is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Life insurance
• Paid time off

Work Location: In person