Ophthalmic Technician — Patient Care & Exams

Target Optical; Appleton (WI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Target Optical in Wisconsin is seeking an Ophthalmic Technician to ensure high-quality ophthalmic care and an exceptional patient experience. You will link doctors with front-line care teams and support patient flow during exams.

Responsibilities include assisting with eye exams, documenting patient histories, performing preliminary testing, and handling ophthalmic equipment while maintaining a professional environment.

Qualifications

• High School graduate or equivalent.
• 1+ year of strong customer service skills (internal/external).
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment.
• Ability to use exam software, point-of-sale technology and ophthalmic equipment.
• Ability to work autonomously.
• Knowledge of office environment.
• Strong basic math skills.

Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs preliminary evaluations including obtaining accurate and detailed patient histories, reviewing medication lists, visual acuities, motility evaluations, pupil and angle assessments, refraction, pachymetry, applanation tonometry, and pupil dilation.
• Performs special testing including OCTs, biometry, topography, and retinal imaging/photography.
• Performs all pre-examination testing with accuracy and explains measurements to patients.
• Identifies dissatisfied patients and acts quickly for resolution.
• Maintains safe working environment and adheres to HIPAA standards.
• Maintains and files patient records in organized manner.
• Uses appointment book/scheduling procedures and computer operations.
• Adheres to attendance and daily time-keeping requirements.
• Fulfills responsibilities as assigned by lead technician or ophthalmologist.

Skills

Customer service

Communication

Problem solving

Organization

Interpersonal skills

Autonomy

Office software

Math skills

Education

High School diploma or equivalent

Tools

Exam software

Point-of-sale technology

Ophthalmic equipment

Job description

Target Optical in Wisconsin is seeking an Ophthalmic Technician to ensure high-quality ophthalmic care and an exceptional patient experience. You will link doctors with front-line care teams and support patient flow during exams.

Responsibilities include assisting with eye exams, documenting patient histories, performing preliminary testing, and handling ophthalmic equipment while maintaining a professional environment.