Ophthalmic Technician & Medical Assistant — Patient Care Pro

Cincinnati Eye Institute; Kentucky; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full Benefits Package

401k + employer matching

Paid Time Off

Paid Holidays

Paid Maternity Leave

Eyecare certification reimbursements

Competitive base pay

Employee discounts

Job summary

Cincinnati Eye Institute is seeking an Ophthalmic Technician to support ophthalmologists by performing initial testing and helping prepare patients for exams. The role involves assisting with diagnostic tests, maintaining EMR records, and ensuring smooth clinic flow across multiple locations.

The ideal candidate has strong patient care skills, HIPAA knowledge, and flexibility for shifts within standard office hours; travel to other Cincinnati area locations may be required with mileage

Qualifications

• Provides excellent patient care and is energetic and empathetic with patients.
• Comply with HIPAA confidentiality standards when communicating patient information
• Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times
• Organizational skills with focus on tracking patient care and improving patient flow
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Anticipate Physician needs to facilitate the flow of the clinic
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures, including HIPAA
• Verify patient’s information by interviewing patient
• Record patient’s medical history and current medications and confirm purpose of visit
• Record all data in the patient’s Electronic Medical Record (EMR)
• Check condition of patient’s eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician
• Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required
• Open and close exam rooms as needed
• Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.
• General office duties and cleaning to be assigned by manager

Skills

Patient care

HIPAA compliance

Communication

Organization

Initiative

Teamwork

Adaptability

Weekend availability

Reliable transportation

Education

High school diploma

1 year related experience

COA/COT certification (preferred)

Tools

Microsoft Office

EMR systems

Job description

Cincinnati Eye Institute is seeking an Ophthalmic Technician to support ophthalmologists by performing initial testing and helping prepare patients for exams. The role involves assisting with diagnostic tests, maintaining EMR records, and ensuring smooth clinic flow across multiple locations.

The ideal candidate has strong patient care skills, HIPAA knowledge, and flexibility for shifts within standard office hours; travel to other Cincinnati area locations may be required with mileage