Ophthalmic Technician Assistant - Entry-Level Eye Care

SightMD; Town/Village of Harrison (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Prescription coverage

Term life & LTD

Supplemental insurance

EAP

PTO

Holidays

Job summary

SightMD, a growing ophthalmic provider group, seeks an entry-level Ophthalmic Technician Assistant in Harrison, NY. You will support physicians, handle patient intake, and assist with room setup and equipment. The role emphasizes patient-focused care and teamwork across multiple clinics.

The position is full-time, on-site, with a rotating schedule. The Stay and Thrive Bonus is offered, along with comprehensive benefits and HIPAA compliance training.

Qualifications

• High School diploma or equivalent.
• 1 year of experience in a medical office or customer service environment.
• Strong customer service skills with a professional demeanor.
• Excellent organizational, time management, and multitasking abilities.
• Problem-solving with attention to detail.
• Basic computer proficiency.
• Strong interpersonal, time management, and organizational skills.
• Ability to stand for long periods.

Responsibilities

• Greet patients and initiate intake; document reason for visit and symptoms.
• Document follow-up notes in EHR; keep patients informed.
• Conduct basic eye tests prior to physician exam; explain tests.
• Process prescription refill requests; document appropriately.
• Coordinate prior authorizations for medications.
• Provide patients with medication use and pre-/post-operative care instructions.
• Maintain professional, compassionate communication; ensure positive patient experience.
• Track and communicate lab results to physicians and patients.

Skills

Customer service

Medical office experience

Attention to detail

Organizational skills

Problem solving

Basic computer skills

Education

High School diploma or equivalent

Tools

None

Job description

SightMD, a growing ophthalmic provider group, seeks an entry-level Ophthalmic Technician Assistant in Harrison, NY. You will support physicians, handle patient intake, and assist with room setup and equipment. The role emphasizes patient-focused care and teamwork across multiple clinics.

The position is full-time, on-site, with a rotating schedule. The Stay and Thrive Bonus is offered, along with comprehensive benefits and HIPAA compliance training.