Ophthalmic Technician: Patient-Focused Eye Care

SightMD NY; Elkins Park Gardens (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Prescription Drug Coverage

Company Paid Term Life Insurance &

Long-Term Disability

Supplemental Insurance Benefits

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Paid Holidays

Job summary

SightMD NY is seeking an Ophthalmic Technician to support physicians with clinical and administrative duties across our eye care locations. This role includes patient preparation, screening tests, medication administration, and instrument maintenance.

You will participate in pre- and post-operative instructions, contact lens fittings, and ensure accurate medical record documentation while upholding HIPAA standards. This is a hands-on clinical support position essential to patient care.

Qualifications

• High School diploma or equivalent.
• Minimum of one year of experience as an Ophthalmic Technician.
• COA certification required or enrolled within one year and completion within two years of hire.
• Strong customer service skills with a professional and friendly demeanor.
• Excellent organizational, time management, and multitasking abilities.
• Skilled in problem-solving with strong attention to detail.
• Comfortable engaging in face-to-face interactions with patients and staff.
• Ability to stand for long periods of time.

Responsibilities

• Greet and communicate with patients and families with care and respect.
• Document chief complaint, history of present illness, review of systems, and pertinent information.
• Coordinate and obtain prior authorizations for medications per insurance requirements.
• Perform pre-exam testing and advanced diagnostic testing (e.g., OCT, fundus photography, tonometry).
• Assist with in-office minor surgical procedures and laser treatments.
• Open/close exam rooms and maintain HIPAA documentation and patient privacy.

Skills

Customer service

Organization

Time management

Multitasking

Problem solving

Communication with patients

Education

High School diploma

COA certification

Job description

SightMD NY is seeking an Ophthalmic Technician to support physicians with clinical and administrative duties across our eye care locations. This role includes patient preparation, screening tests, medication administration, and instrument maintenance.

You will participate in pre- and post-operative instructions, contact lens fittings, and ensure accurate medical record documentation while upholding HIPAA standards. This is a hands-on clinical support position essential to patient care.