Ophthalmic Technician Assistant - Entry Level

SightMD; Town/Village of Harrison (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Prescription coverage

Term life & LTD

Supplemental insurance

EAP

PTO

Holidays

Job summary

SightMD, a growing ophthalmic provider group, seeks an entry-level Ophthalmic Technician Assistant in Harrison, NY. You will support physicians, handle patient intake, and assist with room setup and equipment. The role emphasizes patient-focused care and teamwork across multiple clinics.

The position is full-time, on-site, with a rotating schedule. The Stay and Thrive Bonus is offered, along with comprehensive benefits and HIPAA compliance training.

Qualifications

• High School diploma or equivalent.
• 1 year of experience in a medical office or customer service environment.
• Strong customer service skills with a professional demeanor.
• Excellent organizational, time management, and multitasking abilities.
• Problem-solving with attention to detail.
• Basic computer proficiency.
• Strong interpersonal, time management, and organizational skills.
• Ability to stand for long periods.

Responsibilities

• Greet patients and initiate intake; document reason for visit and symptoms.
• Document follow-up notes in EHR; keep patients informed.
• Conduct basic eye tests prior to physician exam; explain tests.
• Process prescription refill requests; document appropriately.
• Coordinate prior authorizations for medications.
• Provide patients with medication use and pre-/post-operative care instructions.
• Maintain professional, compassionate communication; ensure positive patient experience.
• Track and communicate lab results to physicians and patients.

Skills

Customer service

Medical office experience

Attention to detail

Organizational skills

Problem solving

Basic computer skills

Education

High School diploma or equivalent

Tools

None

Job description

Ophthalmic Technician Assistant - Entry Level

Requisition Number: OPHTH004524

• Posted : October 22, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Harrison, NY 10528, USA

• Travel Required : No

Description

Start strong, stay strong!

Join our winning team and receive our Stay and Thrive Bonus.

A career that changes lives.

SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.

Position Summary:

The Ophthalmic Technician Assistant plays a vital role as an assistant to our physicians; maintains a smooth and seamless flow of patients to examination rooms; and effectively communicates with patients to ensure accurate expectations are set for their visit.

Job Duties & Essential Functions:

Patient Intake & Clinical Support

• Greet patients and initiate the intake process by documenting the reason for visit, current symptoms, and relevant clinical information under supervision.
• Keep patients informed throughout their visit and accurately document follow-up notes in the electronic health record (EHR).
• Perform basic eye tests prior to the physician’s examination, clearly explaining each test and its purpose to the patient.
• Process prescription refill requests as directed by the physician, ensuring appropriate documentation is completed.
• Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments.
• Provide patients with clear instructions on medication use and pre-/post-operative care as guided by the physician.
• Maintain professional, compassionate communication and ensure a positive patient experience throughout the visit.
• Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care.

Room & Equipment Maintenance

• Maintain cleanliness and organization of exam rooms and clinical areas.
• Open and close exam rooms daily, including cleaning equipment, charging devices, and securing medical instruments.
• Properly shut down and clean diagnostic testing equipment at the end of the day.
• Assist with cleaning and preparation of surgical instruments prior to sterilization.

Inventory & Compliance

• Check and log daily medical refrigerator temperatures and monitor expiration dates of clinical supplies.
• Maintain appropriate inventory levels and restock supplies as needed.
• Follow all clinic safety protocols and infection control procedures.
• Assist with opening and closing the clinic, ensuring readiness and security.

Administrative Tasks & Development

• Monitor and respond to work-related emails and utilize shared tools (e.g., Google Drive) for communication and updates.
• Participate in training, webinars, and in-service sessions to stay current with best practices and procedures.
• Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.
• Perform additional duties as assigned by the supervisor.

Required Qualifications:

• High School diploma or equivalent.
• One (1) year of experience in a medical office or customer service environment.
• Strong customer service skills with a professional and friendly demeanor.
• Excellent organizational, time management, and multitasking abilities.
• Skilled in problem-solving with attention to detail.
• Basic computer proficiency.
• Strong interpersonal, time management, and organizational skills.
• Ability to stand for long periods of time.

Preferred Qualifications:

• Certified Ophthalmic Assistant (COA) certification preferred or enrolled within twelve (12) months of hire and completion within two (2) years of hire.
• Ophthalmic Scribe Certification (OSC)

Work Schedule:

• Rotating Schedule – including days, evenings and weekends

Hourly Pay Rate:

• $22.00

We aim to take care of our teammates the same way we take care of our patients.All SightMD employees receive the following benefits:

• Prescription Drug Coverage
• Company Paid Term Life Insurance & Long-Term Disability
• Supplemental Insurance Benefits
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Paid Holidays

* All benefits are subject to eligibility requirements.

Equal Employment Opportunity Statement:

SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at [e-mail].

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Travel Required

No .

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.