Ophthalmic technician

Tufts Medicine; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading integrated health system is seeking an Ophthalmic Technician II in Cambridge, MA. This role supports patient care by performing essential diagnostic tests and assisting in training new staff, requiring JCAHPO certification and experience in a clinical setting. The ideal candidate should possess strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment.

Qualifications

• At least two years’ experience in supervised setting as an ophthalmic technician.
• Ability to assist patients physically and effectively communicate with them.

Responsibilities

• Prepare patients for evaluations and perform various diagnostic tests.
• Assist with training new technicians and ensure clinic flow.

Skills

Knowledge of eye terminology

Excellent interpersonal skills

Attention to detail

Communication skills

Ability to work in fast-paced clinics

Education

High school diploma or equivalent

Bachelor’s degree in related field preferred

Current JCAHPO certification as a Certified Ophthalmic Assistant

Current CPR certification preferred

Tools

Computer and scheduling system

Job description

Hours: 40 hours weekly, Monday-Friday 8am-430pm

Location: Cambridge

I. GENERAL SUMMARY:

This position is located in Cambridge, MA

Under the general supervision and guidance of the Clinical Supervisor/Manager, the Ophthalmic Technician II is responsible for facilitating patient care and flow by performing the preliminary work up of the patient exam including history taking and performing a variety of screenings and diagnostic tests necessary for patient care by following established standards and procedures. The Ophthalmic Technician II also assists with the training of new and current Ophthalmic Technicians.

II. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

1. Prepares patient for the physician’s evaluation by obtaining patient physical history to include chief complaint, reason for visit, current medications, allergies, past and current ocular and medical history.

2. Performs various screening and tasks as ordered by the physician including, but not limited to, visual acuity, lensometry, refractions, keratometry, pupil evaluation, measurement of eye pressure, drop instillation, etc.

3. Performs and assists with various diagnostic tests and ocular imaging as determined necessary through patient assessment such as Optical Coherence Tomography (OCT), Visual Fields, Fundus Photo, Topography, IOL master, K5, etc.

4. Performs complex exams including ultrasound testing such as A scans, B scans and UBMs, and electrophysiology testing (ERGs and VEPs)

5. Assists patient with contact lens removal and reinsertion.

6. Prepares patient consent forms and assists physician with in office procedures as needed.

7. Set up exam rooms by ensuring that they are clean, organized, stocked with necessary medications, supplies, instruments, forms, and patient education materials.

8. Facilitation of clinic flow and scribing components of the exam into the Electronic Health Record.

9. Complies with all local, state and federal regulations and laws governing the performance of this position within the Ophthalmology department.

10. Ensures proper cleaning and disinfection of instruments and supplies per hospital and manufacture recommendations, assists with calibration and maintenance of equipment.

11. Assists with some aspects of triaging or emergency calls.

12. Assists with orientating and training of new technicians under the direction of the supervisor.

13. Performs and assists with other clinical, administrative, and technical related duties as required or directed.

III. JOB REQUIREMENTS:

A) JOB KNOWLEDGE AND SKILLS:

1) Knowledge of eye terminology, anatomy and physiology of the eye.

2) Excellent interpersonal skills necessary to work effectively with patients and understand their needs, and be responsive to elderly and sensory handicapped patients.

3) Ability to work closely and effectively with all disciplinary members of the care team.

4) Excellent communication skills required to effectively explain the exam process to patients and help allay their concerns and apprehensions.

5) High attention to detail.

6) Ability to work in fast-paced, high volume clinics.

B) EDUCATION:

1) High school diploma or equivalent PLUS at least two years’experience in supervised setting as an ophthalmic technician

2) Bachelor’s degree in related field preferred

3) Current JCAHPO certification as a Certified Ophthalmic Assistant required

4) Current CPR certification preferred. Will be required within 3 months of hire.

C) EXPERIENCE:

1) Certification as a Certified Ophthalmic Assistant required

2) Experience with computer and scheduling system preferred.

IV. PHYSICAL REQUIREMENTS:

1. Ability to physically assist patients from wheelchairs into exam chairs and escort patients to other floors as needed.

3. Ability to assist the elderly and visually impaired.

4. Requires prolonged standing, walking, some bending, stooping, and stretching and moving heavy machinery.

V. WORKING CONDITIONS:

1. Close contact with children, adolescents, elderly, and sensory handicapped patients, with some exposure to blood and hypodermic needles.

2. Busy multi-specialty practice, and work environment involving several physicians.

3. May be required to float to satellite offices and must provide own transportation.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at [e-mail].